Wellbeing & Fitness Receptionist

Champneys; Ashby-de-la-Zouch; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading wellbeing brand in Ashby-de-la-Zouch is seeking a part-time team member to assist in the operations of its Health Club. The role includes providing exceptional customer service, managing the daily reception tasks, and ensuring cleanliness. Candidates should have experience in leisure membership sales and a passion for health and fitness. Benefits include discounted stays, wellness incentives, and a complimentary spa day post-probation.

Benefits

Health, Wellness and Wellbeing incentives

Discounted stays for friends and family

Complimentary Spa Day

50% discount on Champneys products

Long Service celebrations

Qualifications

• Experience within a leisure membership sales environment.
• Calm and assured under pressure.
• Passion for the Health & Fitness business.

Responsibilities

• Provide advice on classes and services to guests and members.
• Ensure the reception area is clean and tidy.
• Handle all membership enquiries promptly.

Skills

Customer service skills

Results-driven

Strong interpersonal skills

Leadership capability

Ability to work under pressure

Job description

Champneys Springs

Contract: Part Time

Salary: up to £12.21 per hour plus gratuities

20 hours per week

You will work alongside an efficient and experienced team to assist in the day-to-day running of the Department/ Health Club to ensure that our guests and members needs are met and they are provided exceptional customer service at all times.

We are looking for someone who is passionate about the Leisure industry.

Responsibilities

• Providing guests and club members with advice on classes and services and answer any queries.
• Responsible for the day to day running of the Wellbeing and Fitness Reception.
• Ensuring the Wellbeing and Fitness Reception area is kept clean and tidy at all times.
• All enquiries regarding club membership to be answered promptly and professionally.
• Have a high attention to detail.

Qualifications

• Experience within a leisure membership sales environment. Proven record of achieving results with and through a team.
• Results driven, with a sense of urgency about achieving objectives and a problem solving approach.
• Personality - customer facing presence, rapport builder. Calm and assured under pressure.
• Passion for the Health & Fitness business. Can communicate ideas and facts honestly, clearly and persuasively.
• Leadership capability – Leads from the front and delegates effectively. Also a team player.

Being the iconic wellbeing brand that we are you should expect benefits that match our simple vision; to make you feel happier and healthier inside and out.

Not only will you work in great company you will also have access to the following:

Benefits

• Health, Wellness and Wellbeing incentives
  • Digital fitness programmes
  • Nutrition guides and recipes
  • Self-Guided meditation
  • Wellbeing podcasts
• Champneys experiences (such an overnight stay or an ultimate spa day experience)
• App for all schedules, timesheets, annual leave and all the important things you need at your fingertips.
• In house social media connecting our Champneys Family
• Employee Assistance Programme, offering counselling sessions and legal advice if required, other perks such as shopping discounts and financial support to list a few benefits.
• Motivating, rewarding and engaging colleague events.
• Discounted stays for you, your friends and family at any of our properties.
• Complimentary Spa Day on completion of your probationary period.
• 50% discount on all Champneys products.
• Great discounts on our partner products Elemis and Clarins.
• Discounted membership to our exceptional health clubs.
• Merlin Entertainments Attraction.
• Introduce a friend incentive.
• Long Service celebrations.
• Free parking [Hotels and Resorts only].
• Professional Uniform.