Wellbeing and Therapy Healthcare Assistant - Band 2

Medway Community Healthcare CIC; Troy Town; On-site; GBP 20,000 - 25,000; Full time

Job summary

A community health service in Troy Town seeks a Wellbeing & Therapy Healthcare Assistant to support the planning and delivery of holistic care. You will work alongside a multidisciplinary team, helping to ensure patients' wellbeing at the Wellbeing & Therapy Centre. Ideal candidates should have NVQ Level 2 or equivalent experience in holistic care, interpersonal skills, and an ability to support patients with advanced illnesses. The role emphasizes compassionate care and collaboration within a supportive environment.

Benefits

Competitive pension scheme

Flexible working arrangements

In-service training and support

Qualifications

• Understanding of palliative care principles.
• Experience providing holistic care to patients.
• Ability to maintain appropriate documentation.

Responsibilities

• Support planning and delivery of holistic care.
• Assist in patient interactions within the Wellbeing centre.
• Monitor and observe patients' wellbeing.

Skills

Good interpersonal skills

Ability to work with emotionally distressed people

Ability to use own initiative

Experience of working with people with advanced illness

Education

NVQ Level 2 or equivalent experience

Tools

Relevant IT skills

Job description

The Wellbeing & Therapy healthcare assistant will work within the new Wellbeing & Therapy Centre; supporting the planning and delivery of a full timetable of holistic, therapeutic and educational groups. The post holder will support the Wellbeing & Therapy Practitioner in delivering holistic palliative wellbeing and therapy. We are looking for someone with a strong work ethic, the ability to use own initiative and a passion to deliver good care. To assist the Wellbeing & Therapies Practitioner in delivering holistic palliative wellbeing and therapy to patients in the Wellbeing & Therapy Hub. To provide appropriate support to patients and their carers. The post-holder will work with the Wellbeing Team, including the Wellbeing & Therapies Practitioner and volunteers. They will perform all duties as identified, supervised by the Therapy Team Lead. The post-holder will attend to patient's holistic needs as required and will support the delivery of the Wellbeing & Therapies program, ensuring that patient's care and comfort are maintained whilst present in the hub. So what else?

• This is your chance to join a progressive and innovative service in a social enterprise that is patient and staff focused - you'll even have the opportunity to become an MCH shareholder.
• We encourage staff to get involved in exploring new ways of working and service development.
• We'll provide well established, in-service training, one to one supervision, and appraisals with regular support.
• You'll be able to develop your skills in a friendly and supportive team.

Would you like to work flexibly? In the NHS, we are reminded every day of how important work life balance is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. The small print

• Informal visits can be arranged on request.
• We will offer you the choice of two pension schemes; the NHS Pension scheme and the scottish widows group pension scheme.
• MCH encourages all staff to be double COVID vaccinated to protect themselves, their colleagues, their family and their patients.

Communication and Relationship Skills

With all members of the multi-disciplinary team assisting the planning, implementing and evaluating patient care. With patients, families and visitors, providing active listening and supportive care in helping to guide them through their illness trajectory. With other professionals to provide and receive information, which will require empathy, fact or persuasive skills or where there are barriers to understanding.

Knowledge, Training and Experience

• Appreciation of the principles of Palliative Care.
• NVQ Level 2 or equivalent experience.
• Knowledge of personal/holistic care and related procedures.
• Experience of working with or caring for people with advanced illness.
• Good interpersonal skills.
• Ability to work with emotionally distressed people and unpredictable situations.
• Ability to use own discretion and initiative in complex situations.

Analytical and Judgment Skills

• To observe and monitor the wellbeing of the patient to contribute to the process of evaluating care.
• To maintain appropriate documentation.
• To elevate any concerns or issues in respect of a patient's wellbeing or condition.

Planning and Organisational Skills

• To deliver wellbeing support inline with patients' care plan, organising own day-to-day tasks under supervision, reporting back to the Wellbeing and Therapy Practitioner as required.
• To support the Wellbeing & Therapy practitioner in the planning of a range of activities and programmes in line with the timetable.
• To participate in the running of groups as determined by Wellbeing & Therapy Hub timetable.

Physical Skills

• The job holder will provide therapeutic and personal care duties to patients as required.
• Responsible for the safe use of equipment and maintaining stock orders within the Wellbeing and Therapy Hub.
• To assist the Wellbeing & Therapy Practitioner with on‑site security of unit and to contribute to activities that ensure the safety of the physical environment of the Hub for staff, patients and visitors.
• Relevant IT skills.

Responsibility for Patient Care

• To provide wellbeing and therapy support to patients and their carers whilst present at the Wellbeing and Therapy Centre.
• To assist in delivering a specific area of holistic care.

Policy, Service Development and Implementation

• To be aware of and provide care inline with the code of Caldicott and Data Protection regarding patient information and be aware and follow local and relevant organisational policies that ensures safe practice and effective delivery of care.
• To attend training provided for clinical staff and assist with advice to new and volunteer staff.

Responsibilities for Financial and Physical Resources

• Responsible for the safe use of equipment.
• Maintaining stock orders under the direction of the Wellbeing & Therapy Practitioner.
• To be aware of cost implications of stock usage.

Human Resources Responsibilities

• To adhere to MCH policies.
• To attend ad hoc reflections provided for MCH staff.

Disability Confidence

About Disability Confidence. A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to .