Wellbeing Advisor - Emergency Response (Bank)

Retirement Villages Group Ltd; Cawston; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading retirement village provider in Rugby is looking for a Wellbeing Advisor to provide emergency support and promote resident wellbeing. The role involves responding to emergencies, administering first aid, and ensuring residents feel safe and supported. Applicants should have strong interpersonal skills, a valid first aid certification, and be flexible with shifts. Benefits include holiday entitlement, enhanced maternity/paternity pay, and volunteering days.

Benefits

Medicash

Free Eye Test

Life Assurance

25 days Holidays

Birthday Off

Extra pay for bank holidays

Volunteering Days

Enhanced sick pay

Enhanced Maternity

Enhanced Paternity

Cycle to work Scheme

Qualifications

• Proven experience as an emergency responder or similar role preferred.
• Certification in CPR/First Aid required.
• Ability to remain calm during emergencies.

Responsibilities

• Respond to emergency calls promptly.
• Administer first aid when necessary.
• Maintain records of incidents.

Skills

Emergency response

First Aid/CPR

Communication skills

Empathy

Team player

Tools

Defibrillator

Evacuation chair

Job description

Overview

Our Retirement Village in Rugby is on the lookout for a Wellbeing Advisor to work in a bank position (sickness & holiday cover). Candidates will need to be flexible as you could be required to work across various shifts, both days and nights. Ideally to have a full first aid training certificate and DBS on the update service, however training and DBS can be provided for the right person. Must be able to speak English clearly and able to stay calm in an emergency. Willingness to attend training; this may be on other sites around the UK. Must be a good listener, a team player, and willing to confidently engage with residents on site.

Responsibilities

• Responding promptly to emergency calls within the retirement village
• Assessing the nature of emergencies and providing appropriate assistance
• Administering first aid and basic medical care when necessary
• Ensuring residents and team members know how to use the emergency call system
• Ensuring all new residents can live independently and safely in the village, by carrying out their wellbeing baseline assessment before they move in
• Improving the overall wellbeing of individuals by providing information and awareness sessions about key health issues for over 55s and promoting self-help groups
• Coordinating with emergency services (police, fire department, ambulance) as required
• Communicating effectively with residents, families, and staff during emergency situations
• Supporting wider village team members by providing specialist wellbeing knowledge to promote healthy, heart smart menus and general healthy eating programmes
• Maintaining accurate records of incidents and actions taken
• Moral and emotional support to our residents

Requirements

• This role is subject to satisfactory DBS disclosure and references; medical clearance and right to work in the UK
• Proven experience as an emergency responder, EMT, or similar role preferred
• Experience or knowledge of primary care and referral to primary care
• Certification in CPR/First Aid required
• Holds an emergency first aid at work qualification and can get to the floor unaided and unassisted, and be confident and effective to carry and deploy equipment in any part of the village and administer CPR as well as dealing with choking incidents requiring effective back blows
• Ability to use specialist equipment including defibrillator, evacuation or lifting chair or any other equipment carried by the village
• Strong interpersonal and communication skills
• Ability to remain calm and composed during stressful situations
• Empathy and understanding of the needs of elderly residents
• Physical ability to respond quickly to emergencies and assist residents as needed

Benefits

• Medicash, Free Eye Test, Life Assurance, Holidays 25 days, Birthday Off, extra pay for bank holiday, Volunteering Days up to 3 in the year, Enhanced sick pay (after 6 months of service), Enhanced Maternity, Enhanced Paternity and Cycle to work Scheme plus much more!