Welfare Coordinator

The Methodist Church in Britain; Coalville; On-site; GBP 26,000 - 34,000; Full time

Job summary

Meadowside Community Primary and Nursery School is recruiting a Welfare Coordinator to sit within its Safeguarding Team across Nursery to Year 6. The role combines pupil welfare with attendance improvement, early help casework and Deputy Designated Safeguarding Lead responsibilities.

Key duties include chairing multi-agency reviews, leading Early Help Assessments, tracking outcomes, and maintaining GDPR-compliant records across CPOMS, Arbor and related portals.

Qualifications

• Up-to-date safeguarding knowledge and training.
• Experience using CPOMS and Arbor to collate and report data.
• Strong interpersonal skills with confidentiality and resilience.
• Experience supporting vulnerable children and families in complex situations.

Responsibilities

• Act as Deputy DSL, handling safeguarding concerns when the DSL is absent and keeping CPOMS records and the safeguarding caseload
• Attend and contribute to child protection, child in need, early help, looked-after child reviews and other multi-agency meetings, chairing when needed
• Act as Lead Professional for allocated families, completing Early Help Assessments, coordinating multi-agency plans and tracking outcomes
• Monitor daily attendance, including first-day absence follow-up, calls, accurate coding and immediate action on unexplained absence
• Analyse attendance and punctuality data weekly and half-termly to spot patterns and plan interventions for persistent absence or lateness
• Design and deliver targeted attendance interventions, hold structured parent meetings and carry out or join home visits
• Work with the Local Authority Education Welfare Service on statutory processes, preparing leave of absence and penalty notice paperwork with the Headteacher
• Provide visible family support at drop-off and pick-up, signposting to welfare support such as food assistance and community services
• Deliver 1:1 and small-group pastoral support, including reintegration after exclusion, and support staff with Pastoral Support Programmes and behaviour plans
• Keep confidential, GDPR-compliant records across CPOMS, Arbor and Early Help portals, and prepare SLT and governor reports, referrals and case chronologies

Skills

Safeguarding knowledge

CPOMS & Arbor experience

Interpersonal skills

Confidentiality

Education

5 GCSEs incl English & Maths

Tools

CPOMS

Arbor

Job description

Meadowside Community Primary and Nursery School is recruiting a Welfare Coordinator to sit within its Safeguarding Team across Nursery to Year 6. The post combines day-to-day pupil welfare with attendance improvement, early help casework and acting as Deputy Designated Safeguarding Lead. Much of the work is multi-agency, from leading family plans to chairing reviews, and it involves close daily contact with pupils and parents at the school gate. Visa sponsorship is not available, so applicants need an existing right to work in the UK.

What the job involves

• Act as Deputy DSL, handling safeguarding concerns when the DSL is absent and keeping CPOMS records and the safeguarding caseload
• Attend and contribute to child protection, child in need, early help, looked-after child reviews and other multi-agency meetings, chairing when needed
• Act as Lead Professional for allocated families, completing Early Help Assessments, coordinating multi-agency plans and tracking outcomes
• Monitor daily attendance, including first-day absence follow-up, calls, accurate coding and immediate action on unexplained absence
• Analyse attendance and punctuality data weekly and half-termly to spot patterns and plan interventions for persistent absence or lateness
• Design and deliver targeted attendance interventions, hold structured parent meetings and carry out or join home visits
• Work with the Local Authority Education Welfare Service on statutory processes, preparing leave of absence and penalty notice paperwork with the Headteacher
• Provide visible family support at drop-off and pick-up, signposting to welfare support such as food assistance and community services
• Deliver 1:1 and small-group pastoral support, including reintegration after exclusion, and support staff with Pastoral Support Programmes and behaviour plans
• Keep confidential, GDPR-compliant records across CPOMS, Arbor and Early Help portals, and prepare SLT and governor reports, referrals and case chronologies

What’s required

Qualifications

• 5 GCSEs at grade C/4 or above including English and Maths

Experience

• Substantial experience working with children, young people and families in education, early help or social care
• Proven experience supporting vulnerable children and families in complex or crisis circumstances

Skills & knowledge

• Up-to-date safeguarding knowledge and training, with ability to act as Deputy DSL and coordinate multi-agency responses
• Confident use of school systems such as CPOMS and Arbor, and ability to collate and report attendance and safeguarding data
• Strong interpersonal skills, emotional intelligence, confidentiality and resilience

Checks & eligibility

• Enhanced DBS check
• Right to work in the UK, shown by documentary evidence
• Satisfactory references and experience checks
• Medical clearance
• Social media checks

Other

• Commitment to safeguarding and promoting the welfare of children and young people

Nice to have

• Professional qualification in children's services, such as Level 4 NVQ, Diploma in Social Work or Youth Work
• Experience delivering therapeutic or targeted pastoral interventions, such as nurture groups or counselling approaches
• Experience in multi-agency case work and the Early Help Lead Professional role

What’s offered

• Personalised CPD and regular feedback focused on development
• Opportunities to collaborate with primary and secondary colleagues across The Challenge Academy Trust
• Local Government Pension Scheme
• TCAT+ reward and wellbeing platform with retailer discounts, car lease, cycle to work and discounted healthcare cash plan
• Employee Assistance Programme and online wellbeing resources
• Comprehensive CPD framework through Education Connect and National College online resources
• Active support for employee health and wellbeing