Welcome Host

Portico; Croydon; On-site; GBP 11,000 - 14,000; Part time

Job summary

A leading hospitality provider in Croydon seeks a Part Time Welcome Host. This role emphasizes providing exceptional customer service and creating a positive visitor experience. You will assist in building strong relationships with tenants and manage various operational tasks. Ideal candidates will have a background in customer service and strong multitasking abilities. Offering competitive salary and benefits, including excellent holiday allowance and training opportunities.

Benefits

Excellent holiday allowance

Pension contributions

Life insurance

Enhanced annual leave

Recommend a Friend Bonus Scheme

Thank you voucher scheme

24-hour personal helpline

Access to discounts and benefits platform

Training and development opportunities

Qualifications

• Strong attention to detail and natural initiative.
• Excellent ability to build lasting relationships.
• Flexibility and adaptability to meet client needs.

Responsibilities

• Provide a friendly welcome and customer-focused assistance.
• Work alongside the facilities manager to enhance visitor experience.
• Maintain strong relationships with tenants.

Skills

Customer Service Experience

Attention to Detail

Adaptability

Multitasking

Job description

Company Description

Portico is defined by our unique culture – One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging! Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.

Job Description

Portico are on the lookout for a Part Time Welcome Host for a multi occupied building in Croydon. The overall aim of the Welcome Host is to work alongside the facilities manager and other service providers to create and cultivate a positive visitor experience. The Welcome Host will provide a friendly welcome, customer focused assistance onsite and a fond farewell to create lasting memories for visitors & occupiers. They will have a fantastic knowledge of the building's operations and work closely with the client to innovate regularly. Hours: 18 hours per week, shifts from 8:30am-3pm on Mon, Tue, and Wed. With a 30-minute unpaid lunch break. Salary: £13,500 per annum

Qualifications

The successful candidate will have strong attention to detail and the natural initiative to take tasks on automatically. They must be a people person and show good levels of flexibility and adaptability to meet to differing client needs. An excellent multitasker, the successful candidate will be the go‑to person in the building and will need to focus on building strong and lasting relationships with the tenants. Customer Service Experience Is Required For The Role.

Additional Information

What's in it for you?

• Excellent holiday allowance
• Pension contributions,
• Life insurance
• Enhanced annual leave
• Recommend a Friend Bonus Scheme
• Thank you voucher scheme.
• 24-hour personal helpline for employees, providing counselling & information services.
• Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
• Our Training Academy provides excellent training and development opportunities for our people.