Weighbridge Administrator

Tudor Employmet; Sheffield; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading employment agency in Sheffield is seeking a highly organised Weighbridge Administrator. This role focuses on customer service and general admin duties, requiring strong communication and organisational skills. The ideal candidate will thrive in a dynamic environment, ensuring efficient operations and addressing customer needs. There are opportunities for professional development. The role offers a pay rate of £12.25 per hour, working Monday to Friday, 07:30am - 4:00pm.

Qualifications

• Proven ability to prioritize customer needs.
• Experience in a team environment and thrive under pressure.
• Basic understanding of business finance and customer profitability.

Responsibilities

• Answer inbound calls and emails, ensuring effective resolutions.
• Build relationships with internal and external customers.
• Maintain records adhering to data protection regulations.
• Promote products and services to customers.
• Collaborate with teams to deliver timely customer resolutions.

Skills

Customer service orientation

Effective communication

Planning and organisational skills

Interpersonal skills

Attention to detail

Proactive and adaptable

Ability to listen and understand needs

Friendly telephone manner

Education

NVQ Level 2 in Customer Services

GCSEs grade C or above including Maths and English

Tools

Google Office Applications

Job description

Tudor Employment Agency are currently seeking a highly organised and proactive Weighbridge Administrator to work for our client based in Sheffield.

The ideal candidate will be responsible for general admin duties including maintaining records, coordinating meetings, and ensuring efficient communication across departments. This role is crucial to the smooth functioning of the organisation and offers opportunities for professional development in a dynamic environment.

Rate of pay: £12.25 per hour

Hours of work: Monday to Friday - 07.30am - 4pm

Key Responsibilities for the Weighbridge Administrator:

• Answering and recording all inbound calls and emails - ensuring resolutions are arranged and communicated effectively
• Always putting customers first and finding personalised solutions to meet their needs
• Building strong relationships with both internal and external customers to ensure we deliver the best service
• Constantly seeking ways to improve the customer experience and resolve any challenges they may face
• Keeping up-to-date records and adhering to data protection regulations to ensure customer confidentiality
• Supporting the business by promoting products and services to our customers
• Embracing a curious and proactive attitude to continuously develop knowledge and skills
• Working collaboratively with other teams to deliver timely resolutions for customers
• Achieving targeted growth and provide exceptional service

Key Skills for the Weighbridge Administrator:

• Proven ability to put the customer first, whether it's face to face or on the phone
• An ability to take the time to truly listen to customers and understand their needs, ensuring effective communication
• Enjoy working as part of a team and thrive under pressure, with a flexible and can-do approach
• Use strong planning and organisational skills to deliver excellent service
• Show great interpersonal skills and pay attention to detail in everything we do
• Be proactive, adaptable, and always willing to go the extra mile for our customers
• Have a passion for personal and professional growth, and a commitment to exceeding expectations
• Be open to a broad range of activities and able to adapt to changing business needs
• Good attention to detail, speed of typing, and a friendly telephone manner are essential
• A basic understanding of business finance and customer profitability is important
• Be proficient in using Google Office Applications and able to learn new systems quickly
• Take initiative and have a genuine interest in going above and beyond for customers
• Possess relevant qualifications such as NVQ Level 2 in Customer Services and at least 5
• GCSEs grade C or above including Maths and English

In order to be considered for the Weighbridge Administrator vacancy or for further information please contact our team on 01922 725445 extension 1003 or 1004 or submit your CV to [e-mail], quoting ref TEAVEOWEIAD/41

Applicants can also register online by clicking the link –https://tinyurl.com/ONLINECOMTEMP1

For information on all of our roles, please refer to www.tudoremployment.co.uk.

#TeamTudor await your call!