Weekend Receptionist

Bupa Healthcare; West Yorkshire; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading healthcare provider in the UK is seeking a Receptionist at Wykebeck Court Care Home. In this role, you will serve as the first point of contact for visitors and provide support with enquiries. The ideal candidate will have experience in customer service and the ability to build strong relationships. Competitive pay of £12.25 per hour along with various benefits including flexible working, holiday allowance, and wellness programs are offered.

Benefits

Free access to 24/7 healthcare support

Annual healthcare allowance

Wagestream for early wage access

28 days holiday

Sick pay scheme

Long service rewards

Free meal on shift

Interest-free travel loan

Parental leave benefits

Menopause Plan

Gym discounts

Qualifications

• Experience in providing excellent customer service.
• Ability to build strong relationships with residents and their families.
• Organized with a caring attitude.

Responsibilities

• Act as the first point of contact for all visitors.
• Provide advice and support in person and over the phone.
• Manage new enquiries and conduct show-arounds.
• Support the Home Manager with clerical duties.

Skills

Multi-line Phone Systems

Customer Service

Computer Skills

Medical office experience

Office Experience

10 Key Calculator

Dental Office Experience

Front Desk

Administrative Experience

Medical Receptionist

Phone Etiquette

Job description

Receptionist

Wykebeck Court Care Home 543 York Road Leeds LS9 6NH

C QC rating: Good

rating: 9.7 / 10

12.25 per hour

Permanent Contract

Saturday & Sunday Shifts: 10:00am - 15:00pm

We make health happen

Here at Bupa we support those when they need it the most. Our care homes are dedicated to delivering person-centred care supporting independence and honouring choice to help our residents live their best lives.

You’ll help us make health happen by:

Acting as the first point of contact for all visitors to the home.

Providing advice and support both face to face and over the phone.

• Taking responsibility for managing new enquiries
• Conducting show-arounds within the care home
• Supporting the Home Manager and Administrator with clerical duties such as maintaining paper work and filing
• Dealing with enquiries in a timely manner and ensuring daily and weekly tasks are completed

Key Skills / Qualifications needed for this role

You’ve worked as a Receptionist before with experience in providing excellent customer service; you’ll have a friendly manner both face to face and over the phone. You’re approachable and organised and have the ability to build strong relationships with our residents, their families and internal teams. Dedicated and efficient with an ability to handle a varied workload but importantly your caring attitude underpins everything you do—to make a real difference to peoples lives.

Benefits

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health from mental and physical to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.

• My Healthcare – Free access to 24/7 support advice and treatment for a variety of health-related issues including remote GP appointments, physiotherapy and mental health support
• Annual allowance which you can redeem against a menu of Bupa healthcare products to approximately the value of 350
• Wagestream – Have early access to up to 40% of your earned wages within minutes
• 28 days holiday
• We offer a sick pay scheme to our frontline teams as an addition to statutory sick pay to help provide some reassurance and financial support during longer absences.
• Long service – For every milestone at Bupa we will reward you with ecards, extra holidays and money!
• Free meal on every shift
• Interest‑free annual travel loan to enable the purchase of public transport annual season tickets
• We offer a range of Bupa pension plans – find out more on our career site
• Parental leave – We have schemes for adoption, birth parents and co‑parents – find out more on our career site
• Menopause Plan – Specifically designed to empower women to seek advice, choose their treatment and take control of their health
• Access to discounts at a wide variety of gyms and fitness facilities across the UK

Why Bupa

We’re a health insurer and provider. With no shareholders our customers are our focus. Our people are all driven by the same purpose—helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to be you at Bupa, we champion diversity and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences.

Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

Please note this role is not at or above RQF Level 3 and is not included under the UK’s Points Based Immigration System for sponsorship by an employer.

Key Skills

Multi‑line Phone Systems, Customer Service, Computer Skills, QuickBooks, Medical office experience, Office Experience, 10 Key Calculator, Dental Office Experience, Front Desk, Administrative Experience, Medical Receptionist, Phone Etiquette

Employment Type: Hourly

Department / Functional Area: Administration

Experience: years

Vacancy: 1