Weekend Front of House Host — Customer Experience

Squire's Garden Centres; West Horsley; A distancia; GBP 12.000 - 17.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Employee Discount

Holiday

Bonus

Pension

Attendance

MAD scheme

Learning & Development

Birthday gift

Cycle2work scheme

Child’s first day at school

RHS / tree or shrub benefit

Employee Assistance Programme (EAP)

Retirement benefit

Free Parking

Descripción de la vacante

Squire’s Garden Centres, located in West Horsley, is seeking Front of House - Waiting Staff to support our restaurant. You will work closely with the Restaurant Manager to ensure an exceptional customer experience, greeting guests, answering questions and assisting as needed.

The role includes alternate Saturday and Sunday shifts, and a strong focus on service excellence, teamwork and cleanliness within strict hygiene standards.

Formación

• Friendly manner and strong customer service skills.
• Good interpersonal communication with customers.
• Willingness to learn and adapt to the role.

Responsabilidades

• Provide an enjoyable restaurant experience for customers by greeting and assisting them.
• Handle customer queries courteously and efficiently.
• Identify customer needs through interaction and take appropriate action.
• Maintain high standards of hygiene and housekeeping in line with company guidelines.

Conocimientos

Customer service

Interpersonal skills

Willing to learn

Descripción del empleo

Squire’s Garden Centres, located in West Horsley, is seeking Front of House - Waiting Staff to support our restaurant. You will work closely with the Restaurant Manager to ensure an exceptional customer experience, greeting guests, answering questions and assisting as needed.

The role includes alternate Saturday and Sunday shifts, and a strong focus on service excellence, teamwork and cleanliness within strict hygiene standards.