Wedding and Events Sales Coordinator

Formby Hall Golf Resort and Spa; Sefton; On-site; GBP 25,000 - 32,000; Full time

Job summary

A premier hospitality venue in the UK is looking for a passionate Wedding and Events Coordinator to support clients throughout their wedding journey, ensuring a seamless transition from planning to execution. Candidates with at least 2 years of experience in the industry, strong communication skills, and organizational abilities will thrive in this role. The position offers various perks and a dynamic working environment.

Benefits

Generous recommend a friend scheme

Discounts on hotel food & beverage

Complimentary meal on duty

Free parking

Team Member Events

Qualifications

• At least 2 years' experience in weddings and events at a hospitality-based business.
• Good time-keeping skills and ability to work weekends and bank holidays.
• Computer literate.

Responsibilities

• Support clients during viewings and listen to specific requests.
• Maintain a professional attitude aligned with company culture.
• Convert viewings into bookings and ensure meticulous execution of requests.
• Work with local suppliers and support couples on their wedding day.

Skills

Organizational skills

Strong communication

Sales experience

Good administrative skills

Enthusiasm

Job description

Overview

We are looking for a passionate, friendly, enthusiastic, and charismatic Wedding and Events Coordinator to join our expanding team.

Responsibilities

• Supporting clients during viewings and listening to their specific requests.
• Maintaining a professional attitude that aligns with the company culture.
• Having firm knowledge of the wedding and events industry and confidently providing information to new clients.
• Working with local suppliers alongside the venue.
• Converting viewings into bookings.
• Ensuring meticulous attention to detail for request execution.
• Contributing to marketing material and new ideas for the wedding and events department.
• Arranging Open Days and Wedding Fairs for potential and confirmed couples.
• Supporting couples on their wedding day both front and back of house.
• Recording and passing on final arrangements/details to the team.
• Supporting corporate and party events.
• Creating a smooth communication transition from planning to delivery of an event or wedding.
• Ensuring all payments are logged and received on time.
• Producing accurate and detailed information for the chefs, senior manager (staff rotas), heads of departments (menu schedule etc.).
• Holding strong working relationships with all departments: kitchen, reception, housekeeping and maintenance.

Qualifications

• Very well organised, enthusiastic, professional, and self‑motivated.
• Well presented at all times.
• Strong communication skills with clients, couples, and team.
• At least 2 years' experience working in weddings and events at a hospitality‑based business.
• Sales experience from a previous workplace.
• Computer literate and very good administrative skills.
• Able to work weekends and bank holidays.
• Excellent time‑keeping skills.

Employer

Formby Hall Golf Resort and Spa is located on the North West Coast in Formby, close to Southport and Liverpool. We pride ourselves on providing memorable experiences for all our guests and creating events to the very best standard.

People Values

• Respect – We treat every guest and colleague with kindness and dignity.
• Excellence – We go the extra mile to deliver outstanding service.
• Accountability – We take ownership of our actions and keep our promises.
• Cooperation – We work together as one team to create exceptional guest experiences.
• Honesty – We act with integrity and transparency at all times.

Perks

• Generous recommend a friend scheme.
• Access to discounts and cashback through a huge range of retailers and service providers via our online benefits portal.
• Discounts on the hotel food & beverage.
• Recognition incentives.
• Team Member Events.
• Complimentary meal on duty in the Team Member canteen.
• Free parking for cars, mopeds, scooters, and bicycles.