Website & Social Media Assistant

Radis Community Care; City of Edinburgh; On-site; GBP 25,000 - 35,000; Full time

Job summary

A community service provider is seeking a Website and Social Media Assistant to create engaging content and manage online presence. You'll track social media performance and optimize website content to raise awareness of care services. Ideal candidates will have at least 2 years of experience in marketing or digital communications, along with strong copywriting skills. This role offers career development opportunities and a supportive team environment.

Benefits

20 days Annual Leave

NEST pension

Career development opportunities

Qualifications

• Experience managing social media platforms for a business.
• Strong copywriting and editing skills.
• Ability to juggle multiple tasks effectively.

Responsibilities

• Create and publish engaging social media content.
• Manage online communities and respond to comments.
• Track and analyse social media performance.

Skills

Social media management

Content creation

Copywriting

Analytical skills

Education

Degree or equivalent qualification in Marketing or a related field

Tools

WordPress

Canva

Google Analytics

Job description

Overview

Website and Social Media Assistant – Radis Community Care. We are looking for a creative and driven candidate to join our Marketing Team. This is a fantastic opportunity for someone who is passionate about storytelling, digital content, and social media strategy. You’ll play a key role in raising awareness of our care services by creating engaging content, managing our online presence, and keeping our website fresh and relevant.

If you love capturing moments, writing compelling posts, and analysing what works online, this role is for you.

Key Responsibilities

• Create and publish engaging social media content across platforms, including video, photography, and written posts.
• Manage online communities and respond to comments and messages in a timely and professional manner.
• Track and analyse social media performance, identifying trends and making recommendations to improve engagement.
• Assist in developing and executing monthly social media content plans.
• Generate fresh ideas to raise brand awareness and showcase our services.
• Capture stories, quotes, and visuals from across the business for use on social media and the website.
• Liaise with internal stakeholders to gather content and ensure messaging is aligned.
• Keep the website up to date with the latest news, services, and content.
• Optimise website content for SEO to improve visibility and drive traffic.
• Support broader marketing activities as needed.

About You

• You’re a natural storyteller who enjoys finding and sharing the good news happening across our services.
• You have experience managing social media platforms for a business, including planning content calendars and analysing performance.
• You’re confident working with people across all areas of the business and thrive in a collaborative environment.
• You have excellent written and verbal communication skills, with a keen eye for detail.
• You’re proactive, organised, and able to juggle multiple tasks effectively.

Requirements

• Degree or equivalent qualification in Marketing or a related field (desirable).
• Minimum of 2 years’ experience in a marketing or digital communications role.
• Strong copywriting and editing skills.
• Experience with both paid and organic social media campaigns.
• Basic design skills (e.g., Canva or similar).

Desirable Experience

• WordPress (website management)
• Canva (design)
• Social media management tools (e.g., Sprout Social)
• Google Ads
• Google Analytics
• Background in Health & Social Care or Marketing Agency environments is a plus.

Benefits

• 20 days Annual Leave (plus Bank Holidays)
• NEST pension (with contributions from Radis)
• Opportunities for career development
• Fully structured induction and support for all new starters available
• Recommend a friend, minimum payment of £100 per recommendation, unlimited payments (subject to conditions)

Why Join Us?

You’ll be part of a supportive and creative team where your ideas and contributions are valued. This role offers the chance to make a real impact by helping to tell the stories that matter and connect people with the care and support they need.

About Radis

Established in 2001, Radis Community Care has grown to become a leading provider of community based social care and support for thousands of vulnerable adults and children in England and Wales, focused on supporting people to live independently in their own homes and part of their local communities.