Website QA Analyst

Pooky; Gloucester; On-site; GBP 28,000 - 33,000; Full time

Job summary

A leading ecommerce company in Gloucester is seeking a QA Analyst to support the development team with thorough testing of web development tickets. The role involves manually testing website features, collaborating with developers, and ensuring quality assurance before deployment. Ideal candidates should have strong attention to detail, a basic understanding of web functionality, and a collaborative mindset. This position is suitable for recent graduates or those with digital project experience looking to grow in a tech-related career.

Qualifications

• Recent graduates or career switchers with a passion for QA or web development are welcomed.
• Experience with websites or digital projects is advantageous.

Responsibilities

• Manually test website features and bug fixes before deployment.
• Collaborate with developers to understand ticket requirements.
• Perform cross-browser testing to ensure functionality.
• Log bugs and track issues using internal systems.
• Conduct regression testing to prevent bugs from reappearing.
• Support UAT for releases.
• Align QA processes with development cycles.
• Enable rapid feedback loops to reduce go-live time.

Skills

Attention to detail

Basic understanding of website functionality

Ability to document bugs

Curious mindset

Comfortable with developer tools

Proactive collaboration

Education

Degree in IT, Computer Science or Digital Media

Job description

Department

Digital and Technology

Responsible To

Lead Developer

Location

Gloucester Head Office

Salary

£28,000 - £33,000 per annum

Main Purpose

To support the development team by thoroughly testing web development tickets and identifying bugs before deployment. This role ensures timely, reliable QA feedback for all site improvements and new features—ultimately protecting revenue, reducing delays, and improving development throughput.

QA Analyst responsibilities

• Manually test website features, bug fixes, and updates prior to deployment.
• Collaborate with developers during ticket reviews to understand requirements and edge cases.
• Perform cross-browser and device testing to ensure functionality across platforms.
• Log bugs, track issues, and document QA outcomes using internal systems.
• Conduct regression testing to prevent previously resolved bugs from reappearing.
• Support performance and user acceptance testing (UAT) for releases.
• Work closely with developers to align QA processes with development cycles.
• Help reduce time between development and go-live by enabling rapid feedback loops.

Skills

• Strong attention to detail with a systematic approach to problem-solving.
• Basic understanding of website functionality, front-end UX, and how users interact with ecommerce sites.
• Ability to clearly document bugs, reproduce issues, and communicate findings.
• Curious mindset with a willingness to learn and grow within a technical environment.
• Comfortable using browsers' developer tools and basic debugging techniques.
• Collaborative and proactive in working across departments (e.g. development, ecommerce, marketing).

Desirable / Nice-to-Have Skills

• Experience with writing or maintaining automated browser tests (e.g. Selenium, LambdaTest, Cypress).
• Familiarity with cross-browser and responsive testing tools.
• Exposure to agile or ticket-based workflows (e.g. Jira, Trello).
• Interest in coding or development with a view to future career growth in tech.

Qualifications & Experience

• No formal qualifications required, though a relevant degree, course, or apprenticeship in IT, Computer Science, or Digital Media is a plus.
• Suitable for recent graduates, bootcamp alumni, or career switchers with a passion for QA, web development, or ecommerce.
• Experience working on websites or digital projects—either professionally or personally—is advantageous.

Pooky Personalities

• Enthusiastic - demonstrates engagement, interest, and a willingness to learn.
• Do the right thing - be honest and open in all that you do and say.
• Problem solvers - be excited about finding solutions that improve our business, customer service and culture.
• Smart - be keen and inquisitive, constantly questioning, observing, and delving into the depths of knowledge with a curiosity that fuels thoughtful and perceptive thinking.
• Committed - take ownership for everything you do and be a positive ambassador for Pooky in and out of work.
• Team player - be supportive of each other, working together for the benefit of us all