Website Content Manager

Hand Picked Hotels Ltd; United Kingdom; On-site; GBP 80,000 - 100,000; Full time

Job summary

A luxury hotel group based in the UK is looking for a Website Content Manager to oversee the content operations of their new high-traffic hospitality website. The role requires managing content accuracy and performance, with an emphasis on strong CMS experience. Ideal candidates will have a background in hospitality and possess substantial skills in content governance, user experience, and analytics. This role offers a competitive salary and a supportive team environment.

Benefits

Highly competitive salary package

Ongoing career progression

28 days holiday per year

Colleague Assistance Program

Company pension scheme

Discounted stays and meals

Colleague of the Month awards

Qualifications

• Experience in managing content for large websites (more than 1,000 pages).
• Proven ability to manage multiple workstreams and stakeholders.
• Experience in structured project frameworks is ideal.

Responsibilities

• Oversee the launch and ongoing content operations of a high-traffic website.
• Maintain the integrity, accuracy, and optimization of content.
• Liaise between internal teams and external partners.

Skills

Content management across large-scale websites

Performance data analysis

Strong hands-on experience with Umbraco CMS

Understanding of content governance

Familiarity with analytics tools

Highly organized and detail-oriented

Tools

Umbraco CMS

GA4

Hotjar

Microsoft Clarity

Job description

Hand Picked Hotels

Website Content Manager – Hand Picked Hotels
Location: Based at Head office in Sevenoaks, ability to travel to on-site meetings as required
Salary: Highly competitive salary, to be discussed during interview
Job Type: Full-time | Permanent | 5 days out of 7

Start Date: Early September 2025

Come and join our Team...

We are seeking a capable and experienced Website Content Manager to oversee the launch and ongoing content operations of a high-traffic hospitality website. This role will be responsible for maintaining the integrity, accuracy and optimisation of all content, ensuring it performs to standard and aligns with broader digital objectives.

What will the role involve?

While the role’s core function is content management, the ideal candidate will bring a wider understanding of how websites function beyond the page. This includes site architecture, performance optimisation, and the operational context in which digital content sits. Reporting directly to the Head of Digital and supported by a content operations contractor during the transition, this role will serve as the key liaison between internal teams and external partners, ensuring content cohesion, platform consistency and strategic alignment.

Are you Hand Picked?

• We are looking for someone with experience in managing content across large-scale websites (more than 1,000 pages), ideally in the hospitality, travel or consumer services sectors.
• Proven ability to manage multiple workstreams and stakeholders within structured project frameworks; confident using performance data to inform improvements.
• Strong hands-on experience with Umbraco CMS in a professional environment.
• Solid understanding of content governance, user experience, accessibility standards and on-page SEO best practice.
• Familiarity with analytics and behaviour tracking tools such as GA4, Hotjar or Microsoft Clarity, and an ability to draw actionable insights.
• Highly organised with strong attention to detail and a calm, solutions-focused approach to problem solving.

Who we are…

Hand Picked Hotels was founded in 2001 by owner and Chairman, Julia Hands MBE, and today still remains a family-owned group which has 21 unique luxury country houses and coastal retreats, each hand picked for their individuality. Architecturally distinctive and quintessentially British, every hotel boasts an extraordinary location from Scotland to the Channel Islands, offering breathtaking views from vast countryside to expansive beaches, to lush woodlands.

Dedicated to creating unique and enchanting stays, curated personalised service runs through the heart of every hotel. Whilst each hotel is individual, each property fulfils the company values of family, individuality, community and care, with a team commitment to aiming higher and delight their guests with magical experiences that offer a true escape from the every day.

What’s in it for you?

• A highly competitive salary package.
• An opportunity to be part of an exciting and dynamic team that celebrates Diversity and Inclusion, making lifelong friendships along the way.
• Ongoing investment in your career progression, with access to our In House and external training programmes.
• 28 days holiday per year including bank holidays, increasing to 33 days including bank holidays with length of service.
• Colleague Assistance Program to support you with whatever life throws at you.
• Company Sickness Scheme Benefit.
• Company pension scheme with a generous employer contribution.
• Life assurance scheme.
• Online retail discount platform offering thousands of savings with high street retailers and restaurants as well as a health and well-being platform.
• Discounted stays in our hotels and on food, drink, Spa treatments & products.
• Annual loyalty awards (like afternoon teas and overnight stays).
• Introduction bonus for new colleague recommendations.
• Colleague of the Month awards, which leads to our annual awards ceremony.
• Regular team gatherings and appreciation events.

Apply Today

If you are an experienced Content Manager looking for an exciting opportunity to oversee the launch of our new website and ongoing development, we would like to hear from you.

Hand Picked Hotels is an Equal Opportunities employer. Candidates must be eligible to live and work in the UK.