Web Content Editor

Hoople Group; Hereford; Hybrid; GBP 36,000 - 47,000; Full time

Job summary

A public sector business support service provider seeks a skilled Web Content Editor in Hereford (Hybrid). The role involves content editing across multiple websites, focusing on accessibility issues and engaging with a variety of stakeholders. The ideal candidate will have experience delivering web-based content, a strong knowledge of HTML, and familiarity with web accessibility guidelines. Benefits include 26 days annual leave and a flexible benefits scheme.

Benefits

26 days annual leave

Flexible benefits scheme

Aviva salary sacrifice pension scheme

Qualifications

• Experience creating content for various audiences.
• Practical knowledge of HTML in a business context.
• Experience managing web accessibility.

Responsibilities

• Provide content editing on multiple websites.
• Fix and advise on accessibility issues.
• Create new content for different service areas.

Skills

Experience in creating and delivering web-based content to internal and external audiences

Excellent understanding of HTML

Understanding of Web Content Accessibility Guidelines (WCAG) 2.2

Tools

Umbraco CMS

Microsoft 365

Job description

Job Title: Web Content Editor

Hours: 37 per week

Location: Hereford (Hybrid)

Salary: Hoople Band E £36,759 - £46,288 per annum

Contract: Permanent

Closing Date: 23rd November 2025

Overview

A great opportunity has arisen for a Web Content Editor to join our busy digital team looking after the operational management and support of the for Herefordshire Council, Wye Valley NHS Trust and Hoople Ltd, plus several other Hoople customers.

We know that people can be put off applying for a job if they think they can’t tick every box. We realise the ‘perfect candidate’ doesn’t exist. So, if you can do most of what we are asking for, please apply, you could be a great fit for the role!

The Role

We are looking for a skilled and experienced person to join our Digital Team to help deliver great public services that are not only highly effective but also easily accessible. We have championed the digitisation of services to ensure we are giving residents the greatest possible access to council services and the services of other customers that we serve.

As a Web Content Editor, you will be working in an agile environment providing content editing on multiple websites, fixing and advising on accessibility issues, updating existing content and creating new content for different service areas. You will be working alongside Web Developers and Forms Builders to create seamless user journeys and provide accessible content.

We utilise a mixture of low-code platforms and fully developed systems to provide the best solution for our users. This includes the use of Umbraco CMS, Granicus GovService (Firmstep) and Microsoft 365 low-code platforms, whilst making the most of Microsoft’s .NET, SQL, and Azure development platforms in order to build solutions and integrate with back-office systems.

You will be highly motivated and able to work and prioritise workloads independently whilst working in multi-disciplined project teams with colleagues and wider organisation to create high quality solutions that make a real difference to our users.

You will work across a range of digital projects and engage with multiple different stakeholders to manage content delivery. You will work within agreed standards collaboratively with the digital team, take a lead on work packages when directed, ensuring high quality content and support are delivered. You will investigate continual improvement opportunities and learn new technologies to best fit the solution.

Key Skills and Experience

• Experience in creating and delivering web-based content to internal and external audiences
• An excellent understanding of HTML, and experience in the practical application of HTML in a real-world business environment.
• An excellent understanding of Web Content Accessibility Guidelines (WCAG) 2.2 and experience of managing web accessibility

You will thrive using agile methods and enjoy working openly, collaboratively and as part of a multidisciplinary team focused on one or more projects at a time

What We Offer

Hoople offer 26 days annual leave plus Bank Holidays rising to 31 days after 5 years’ service, and an Aviva salary sacrifice pension scheme. We also provide a flexible benefits scheme which provides a range of benefits and discounts across retailers, the option to buy or sell annual leave, cycle to work scheme and healthcare plans.

We welcome applicants whatever their personal characteristics or social identity. All requests for flexible working arrangements and reasonable adjustments will be considered.

The following candidates will be interviewed if they meet the essential criteria for the post they are applying for:

• Those who indicate that they have a disability. This is part of our commitment to the "Disability Confident" scheme;
• Those who indicate in their supporting statement that they are an Armed Forces Veteran or Reservist. This is part of our pledge to support the Armed Forces Covenant.
• Those who indicate in their supporting statement that they are a Herefordshire care leaver. This is part of our commitment to supporting young people leaving our care.

Please refer to the Job Description and Person Specification for more details of this role.

Applicants must apply online for this vacancy.

About You

About Us

Our vision

To provide excellent business support services to the public sector and those who work with them.

Our mission

Creating and building trusted and sustainable relationships in order to deliver business critical services for our key customers.

Our values

• Passion for improvement - Continuous improvement to develop more effective ways of delivering services for our customers
• Customer focus - Satisfying our customers and helping them to support themselves
• Professional integrity - Bringing the best of our shared technical expertise and professional values to our work
• Mutual support - Whether one-to-one or in teams, we encourage and support each other to strive for excellent performance in all that we do
• Ambition - Our staff are committed to the success of our company in delivering effective services to organisations, communities and individuals