Wealthify - Senior Decision Scientist

Wealthify Limited; Penarth; On-site; GBP 51,000 - 60,000; Full time

Job summary

A leading financial services firm in Penarth, Wales, seeks a Senior Decisioning Scientist to develop a data-driven communication strategy and utilize data science to enhance customer engagement. Ideal candidates will have strong experience in Decisioning Science, familiarity with SQL and Python, and excellent stakeholder management skills. The role offers a competitive salary of up to £60,000 with extensive benefits, including private medical insurance and flexible working options.

Benefits

Competitive salary up to £60,000

24 days' holiday plus bank holidays

Hybrid / remote working options

Flexible working hours

Annual bonus between 0-20%

Private medical insurance

Death in service cover

Income protection insurance

Company pension plan

Social activities and events

Free office gym

Free parking nearby

Qualifications

• Proven experience in Decisioning Science in a fast-paced environment.
• Experience delivering omni-channel customer contact programmes.
• Ability to consult and provide insights to senior stakeholders.

Responsibilities

• Deliver a data-driven omni-channel communication strategy.
• Build timely triggers based on customer needs.
• Utilize data science to predict likelihood to convert.

Skills

SQL

Python

Data science modeling techniques

Stakeholder management

Communication skills

Tools

Google Analytics

Power BI

Azure

Optimove

Pega

Adobe

Job description

The newly formed Data and Analytics team will play an important role in Wealthify's growth ambitions as it moves from start-up to scale-up. We want to transform the way we communicate with our customers. To gain deeper understanding of their relationship with us including their digital journeys. To use insight and analytics to help design new products and propositions that support our customers and help them to grow their wealth. To provide intelligence to the business that enables them to make the right strategic decisions to drive business performance and improve customer experience. In your role as Senior Decisioning Scientist you’ll

Responsibilities

• Help deliver a data-driven omni-channel communication strategy, delivering systemic communications sent to the right customers, for the right reasons at the right time to convert more prospects, cross-sell and better retain our customers.
• Build timely triggers based on indicators of customer need.
• Utilise our data science capability to predict likelihood to convert.
• Create insight to inform messaging and how we segment our customers.
• Measure the incremental impact of our customer communications.
• Help to deliver programmes of test and learn across customer communications, set up to be measurable.
• Take technical information and translate effectively into comprehensive, relevant and useful presentation / communication.

We value simplicity, communication, teamwork, trust, and confidence. These core values are what make us tick and keep us all on the same page; not just with how we work individually, but how we engage with each other and the service we offer.

Qualifications

• Proven experience in Decisioning Science, preferably in a start-up or fast-paced environment and/or within Financial Services.
• Evidence of having delivered programmes of omni-channel customer contact to generate income.
• Evidence of having applied data science modelling techniques to improve.
• Experience in the following or similar: SQL and Python programming languages; multichannel communications platforms like Optimove, Pega or Adobe; Google Analytics, Google Tag Manager, Google BigQuery – not essential but useful; Power BI (or similar); working in Public Cloud environment, preferably Azure.
• Excellent communication skills and stakeholder management; the ability to consult and provide insights and recommendation to senior stakeholders.
• Proven ability to take initiative and be innovative.

Welcome to Wealthify : an ambitious, multi‑award‑winning, online saving and investing service. Based in Penarth, Wales, we want to inspire anyone to build their future wealth, by making it easy for people to do more with their money.

Our team is engaging, inquisitive, and inclusive, reflecting many different backgrounds and beliefs. We're growing rapidly, which is why we're looking for talented, purpose‑driven people who want to use and develop their skills to deliver an awesome experience to our customers. And if that sounds like you, why not read more below?

And we have plenty of perks, too!

We're a responsible company, and are constantly working to improve our culture, ethics, impact on the environment, and contribution to charitable causes.

Benefits

• Competitive salary of up to £60,000.
• 24 days' holiday a year, plus bank holidays (you'll earn an extra day holiday for each full year you're with us, up to 28 days).
• Hybrid / remote working options.
• Flexible working hours, in line with business needs.
• Buy and sell up to 5 days of holiday per year.
• Annual bonus between 0‑20% of your annual salary, which is linked to both company and individual performance.
• Private medical insurance.
• Death in service cover (x3 your annual salary).
• Income protection insurance.
• Company pension plan.
• Healthify: a team to support the health and wellbeing of all staff at Wealthify.
• Ministry of Fun: providing plenty of social activities and events throughout the year.
• Offices in the picturesque Penarth Marina.
• Free office gym.
• Free parking nearby.
• A collaboration space and games room.