We Elevate... Quality of urban life Service Technician - South Wales Areas & Bristol

Schindler Management Ltd.; Cardiff; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading engineering firm is seeking a Service Technician in Cardiff to conduct maintenance on lift and escalator equipment. The role includes routine servicing, fault rectification, and compliance with safety regulations. Ideal candidates will have NVQ level 3 and experience in servicing. This full-time position offers a competitive salary, generous holiday allowance, and various benefits including healthcare and bonuses.

Benefits

Generous holiday allowance

Competitive base salary

Attractive standby rates

Quarterly bonus

Competitive pension

Private healthcare (BUPA)

Qualifications

• Experience in lift/escalator servicing, maintenance or repair preferred.
• Willingness to work towards Schindler Certification Level 3 Red.
• Good administration skills and punctuality.

Responsibilities

• Carry out routine servicing of lift/escalator equipment.
• Rectify and reduce faults on lift/escalator equipment.
• Check and restore lift/escalator functionality.

Skills

Electrical and mechanical knowledge

Problem-solving skills

Communication skills

Manual dexterity

Fault-finding skills

Education

NVQ level 3 in lift/escalator maintenance

Tools

Hand tools

Power tools

Job description

We are currently recruiting for a Service Technician to join our team based out of our Coventry and covering the Midlands & South West area. The successful candidate will be responsible for the carrying out of planned preventative maintenance regimes as determined by the contract terms to on portfolio lift/escalator equipment and be responsible for completion of Schindler safety inspections and closure of any open non‑conformity to current legislation or standards. They will also oversee improvement of equipment condition to improve the time between technical call‑backs and reduce lift equipment downtime. Works will also include minor repair work and the lifecycle replacement of components. The successful candidate must adhere to all company safety and conduct procedures and provide coverage by an 'on call' rota for out of hours calls, maintenance and repairs. This is a full time and permanent role.

What you'll be doing

• Carrying out routine servicing of lift/escalator equipment, including minor repair work and the routine replacement of components and in accordance with approved company procedures (PPE, PDA, Expert+ etc).
• Rectifying and reducing faults on lift/escalator equipment in cases of breakdown and check to confirm correct functioning.
• Checking the lift/escalator function as part of maintenance, checks to include speed, motor start/stop, weight, noise, temperature and power supplies using approved company issued tooling and protective equipment.
• Carrying out the routine inspection and adjustment of lift/escalator in accordance with approved procedures.
• Reinstate lift/escalator and complete service documentation.
• Carrying out more advanced fault finding and diagnostic procedures using a range of techniques, technical manuals and appropriate test equipment, restoring equipment to service; competence is required to make effective use of written or graphical information.
• Carrying out site surveys and attend all relevant training sessions to keep up to date on technical knowledge and skills.
• Working in accordance with the Company's Safety and environmental policies and procedures to ensure compliance with current UK legal requirements and Schindler Group safety requirements, as well as setting a personal example of safe behaviour.
• Contributing to the Company safety objectives, where necessary by maintaining/monitoring current safety systems under their direct control and implementing agreed changes (where applicable) to its safety management system.

Qualifications & Experience

• Experience in lift/escalator servicing, maintenance or repair preferred.
• Qualified to NVQ level 3 minimum in lift/escalator maintenance or equivalent.
• Willingness to work towards Schindler Certification Level 3 Red.
• Advanced electrical and mechanical knowledge, including multi‑brand equipment.
• Advanced problem‑solving skills.
• The ability to work under pressure, to deadlines and within efficiencies.
• The ability to work independently with a flexible approach.
• Good communication skills at different levels (Client/Service Leader/Inspectors).
• Manual dexterity – requires the use of hands, arms and feet for repetitive lifting; use of hands and arms to operate various hand and power tools and to record written information.
• Proven fault‑finding and diagnostic skills.
• Good administration skills and punctuality.
>Full UK driving licence.
• Willingness to travel within the Midlands & South West area.

Our elevators, escalators, and moving walks safely transport more than two billion of us up and down buildings and across transportation hubs every day. As part of the Schindler team, you'll discover meaningful work that enhances the quality of life for communities, and contribute to making places more accessible, inclusive, and sustainable for all. We combine innovation, safety, and high ethical standards, ensuring respect both among colleagues and for the world around us. By joining us, you don't just become part of our success story; you help shape the future and continue our rich legacy that started back in 1874.

Benefits

• Generous holiday allowance.
• Competitive base salary.
• Attractive standby rates.
• Quarterly bonus.
• Competitive pension.
• Single option private healthcare (BUPA).

What’s in it for you?

• Join our purpose‑driven organisation. Help shape an industry in which two billion people rely on our products and services every day.
• Your development matters to us. We help you grow by offering the support you need to develop your skills and access a rewarding and fulfilling career.
• Thrive in a diverse and supportive culture. Through local and global initiatives, we promote a culture of inclusion which celebrates diversity and ensures that everyone feels valued.

We Elevate… Your Career. Become part of our team, help us enhance quality of life and drive innovation while raising the bar for safety and sustainability. We value your diverse skills and perspectives as together we shape the sustainable cities of today and tomorrow. Are you ready to embark on a new journey? Join #TeamSchindler! Discover more on our career website.

At Schindler Group we value inclusion and diversity, and practise equity to create equal opportunities for all. We endeavour that all qualified applicants will receive consideration for employment without regard to age, race, ethnic background, colour, religious affiliation, union affiliation, gender, gender identity, sexual orientation, marital status, national origin, nationality, genetics and health or disability.