We are recruiting for a Cleaning Site Supervisor at Adidas Trafford Park

The Floorbrite Group Ltd; Stretford; On-site; GBP 16,000 - 23,000; Full time

Benefits offered by this job

Uniform provided

Training

Employee Assistance Programme (EAP)

Healthshield programme

Britestar awards and recognition for (

Job summary

The Floorbrite Group Ltd is seeking a Cleaning Site Supervisor for Adidas Trafford Park, Westinghouse Road, M17 1QD. The role runs Monday to Friday from 6.00am to 1.00pm, offering a pay rate of £14.00 per hour.

You will supervise cleaning operatives, ensure high standards, and maintain strong client relationships. Join a leading UK cleaning and facilities provider, with responsibilities spanning service delivery, training, health and safety adherence, and effective communication with the Area

Qualifications

• Previous supervisory experience
• Commitment to delivering excellent customer service
• Ability to communicate clearly and concisely
• Strong interpersonal and organisational skills
• Self-motivated and able to motivate staff
• Flexibility to work additional hours
• Basic numerical capability
• Ability to implement quality improvements

Responsibilities

• Ensure cleaning specification is fully implemented and adhered to
• Deliver consistently high service standards per work schedule
• Maintain regular client contact and build service relationships
• Ensure operatives comply with customer service requirements
• Address customer queries and complaints promptly and inform client of actions
• Train and develop Cleaning Operatives
• Monitor quality and maintain high standards
• Keep Area Manager informed on operations and staffing levels
• Promote staff retention and ensure signing-in procedures are followed
• Communicate company and site information to operatives
• Ensure health and safety policies are followed and adapted to client requirements
• Coordinate with Area Manager on operational issues and staffing gaps
• Coordinate equipment, supply needs and material requirements

Skills

Supervisory experience

Customer service

Interpersonal skills

Organisational skills

Clear communication

Self-motivation

Flexibility

Numerical ability

Job description

We are recruiting for a Cleaning Site Supervisor at Adidas Trafford Park , Westinghouse Road , M17 1QD

Monday - Friday 06.00am-13.00pm

Pay Rate £14.00

Duties and Responsibilities

• To ensure that the specification is fully implemented and adhered to.


• To ensure that a consistently high standard of service is delivered in accordance with the work schedule.


• To undertake regular client contact, build relationships and ensure satisfaction with the service delivery.


• To ensure all cleaning operatives are complying with customer service.


• To ensure all customer queries and complaints are dealt with in a timely and effective manner and that the client is kept fully informed of what action has/is being taken.


• To help train and develop Cleaning Operatives.


• To monitor Cleaning Operatives to ensure high standards are delivered and maintained.


• To keep the Area Manager fully informed at all times.


• To help retain good staff.


• To ensure signing in procedures are strictly adhered to.


• To communicate Company and Site information to Cleaning Operatives.


• To ensure that the Company Health and Safety Policy is properly implemented and adhered to in addition to specific client requirements.


• To liaise with Area Manager on key operational issues


• To liaise with Area Manager on short fall of hours


• To liaise with Area Manager over equipment and machinery requirements


• To control supplies and material requirements

Key Skills and Desirables

• Flexibility to work additional hours


• Commitment to delivery of excellent customer service


• Previous supervisory experience


• Able to communicate in a clear and concise manner


• Possess strong interpersonal skills


• Be self-motivated and able to motivate staff


• Possess good organisational skills


• Personal presentation to a high standard at all times


• Basic numerical capability


• Capable of implementing actions to resolve simple problems


• Capable of identifying and implementing quality improvements


• Ability to build relationships


• Must have Supervisor experience

Benefits

• Uniform provided


• Training


• Employee Assistance Programme (EAP)


• Healthshield programme


• Britestar awards and recognition for the employees


• Referral Scheme

About Us

The Floorbrite Group is one of the leading commercial cleaning and facilities service providers in the UK, providing daily, industrial and window cleaning services to all sectors of industry. Our services are already being used by companies throughout the North West, North East, South East, the Midlands and Yorkshire.