Water Training, Skills and Resilience Officer G4 - 30545

Environment Agency; Tewkesbury; Híbrido; GBP 32.000 - 42.000; Jornada completa

Descripción de la vacante

The Environment Agency is seeking a Water Training, Skills and Resilience Officer to help shape and build a skilled, resilient workforce. You will support water staff development, review current skills, and coordinate learning sessions alongside subject matter experts.

In the first year you will focus on upskilling water staff, coordinating learning events, and working with the Training & Skills Manager to deliver a programme that supports current and future needs.

Formación

• Passion for learning and development with creative flair for engaging training.
• Excellent communication and people skills; ability to build relationships.
• Capable of hosting online training sessions with engaging introductions to training.
• Positive, proactive attitude aimed at improving people’s careers.
• Proficient with MS Teams and digital learning tools to enhance training experiences.
• Strong organisational skills and ability to manage multiple tasks.
• Keen eye for detail ensuring accuracy and quality in all tasks.
• Proficient in Microsoft applications, especially PowerPoint, Excel, and MS Teams.
• Strong written and verbal communication skills.
• Ability to work independently and manage priorities.
• Supportive team player mindset.
• Strong time and task management and problem-solving skills.
• Delivery-focused attitude to drive tasks forward and meet deadlines.

Responsabilidades

• Coordinate Learning Month with bespoke water, data, sustainability and personal development sessions.
• Coordinate the Water Information & Development Programme; arrange speakers and sessions with experts.
• Support delivery of workshops and face-to-face training.
• Collate feedback, analyse results and implement improvements.
• Build and maintain relationships across departments.
• Review employee feedback and evaluate training effectiveness; introduce new sessions as needed.
• Continually improve training offerings.
• Manage team mailbox, SharePoint site and internal communications.
• Support team projects including outreach, marketing, training, workforce planning and recruitment.
• Ensure consistent high-quality standards across activities.
• Promote a culture of CPD and continuous development.
• Collaborate with team leaders to assess training needs and ensure teams are confident.

Conocimientos

Learning and development

Excellent communication

MS Teams

Digital learning tools

PowerPoint

Excel

Time management

Training delivery

Relationship building

Organisational skills

Herramientas

MS Teams

PowerPoint

Excel

Descripción del empleo

Water Training, Skills and Resilience Officer G4 - 30545

Can you work with colleagues across different teams to help shape and build a diverse, skilled, and resilient workforce for now and the future?
At the Environment Agency we are creating a better place for the environment and people. We can’t do this without ensuring our staff develop the personal, technical, and professional skills needed to meet the environmental challenges we face.
As a Training, Skills and Resilience Officer, you will play an essential role in supporting our new skills and development programme for our water staff, working alongside our Training & Skills Manager and advisors. In your first year, you will focus on supporting our water quality upskilling programme to ensure the department has the appropriate training and skills for both now and in the future. You will review current skills and training opportunities and assist with outreach, workforce planning, and coordinate and host learning sessions alongside subject matter experts.

Key responsibilities:

• Coordinate Learning Month for the department: Organise a month of training with bespoke water, data, sustainability, and personal development sessions.
• Coordinate the Water Information & Development Programme: Arrange speakers and set up new sessions, working with the training team and subject matter experts.
• Support the delivery of workshops and face-to-face training.
• Collate feedback, analyse results, and implement continuous improvements.
• Build and maintain strong relationships across departments.
• Review employee feedback and evaluate training effectiveness, providing new sessions as needed.
• Continually improve our training offerings.
• Manage the team's mailbox, SharePoint site and internal communications.
• Support team projects, including outreach, marketing, internal training, workforce planning, and recruitment.
• Ensure consistent and high-quality standards across all activities.
• Promote a culture of continuous professional development (CPD).
• Collaborate with team leaders to assess training needs, and ensure teams are confident and competent.

The team Positioned within Operations Catchment Services in the Environment & Business Directorate, the Water Training and Skills team is a small and friendly team dedicated to enhancing the skills and knowledge of our 1000+ staff, as well as bringing in new talent. We work closely with water teams to understand their learning and development and workforce planning needs, provide training, career outreach and marketing materials, as well as running the Water Graduate scheme.

Experience/skills required

• Passion for learning and development, with a creative flair for engaging and impactful training.
• Excellent communication and people skills, naturally building relationships and inspiring others.
• Capable of hosting and chairing online training sessions, providing a welcoming and engaging introductions to training.
• Positive, “can-do” attitude, driven to make a real difference in people’s careers.
• Confident with technology such as MS Teams and interested in digital learning tools to enhance training experiences.
• Strong organisational skills, adept at managing multiple tasks smoothly.
• Keen eye for detail, ensuring accuracy and quality in all tasks.
• Proficiency in Microsoft applications, particularly PowerPoint, Excel, and MS Teams.
• Strong written and verbal communication skills.
• Ability to work independently and manage priorities effectively.
• Supportive team player mindset.
• Strong time and task management and problem-solving skills.
• Delivery-focused attitude, driving tasks forward and meeting deadlines.

Contact and additional information

You will be required to have an incident role and be available to respond to incidents and provide business continuity support. This may attract an additional payment. Full training and workplace adjustments will be provided. Further details are in the candidate pack.

The location for this role is flexible and you will be able to work from home and/or a local office. The role will require some travel to other Environment Agency sites, external meetings, and occasional overnight stays.

If you would like to know more about the role, please contact [e-mail]

Interviews will be held using MS Teams during April 2025.

Competence 1 Delivers Results Through Others

Description PLEASE NOTE: Your answer will be used for interview selection - please draw out your skills and experience in your response.

Description:

Harnesses the team to deliver results on time, to required standards and in line with organisational processes and procedures.

In this role you will continuously be working with team leaders and technical experts to deliver training outcomes and L&D opportunities. Provide an example of a time when you successfully harnessed the efforts of others to deliver a project or training programme on time and to the required standards? How did you ensure that the people involved aligned with the aims and objectives of the project/programme?

Consider:

• What was the outcome delivered?
• How did you ensure others were onboard?

You may find it helpful to research the STAR approach when formulating your response.

Competence 2 Builds and Sustains Relationships

Description PLEASE NOTE: Your answer will be used for interview selection - please draw out your skills and experience in your response.

Description:

Develops and maintains effective working relationships.

In this role, you will need to build relationships with various water teams across the business. Please describe an occasion when you have built a relationship(s) with a busy colleague/ team and persuaded them to make time to work with you to achieve an important outcome.

Consider:

• Who was the relationship with and what were the circumstances?
• How did you secure and sustain their commitment?
• What benefits were achieved for you and for them?

You may find it helpful to research the STAR approach when formulating your response.

Competence 3 Communicates Effectively

Description PLEASE NOTE: Your answer will be used for interview selection - please draw out your skills and experience in your response.

Description:

Conveys information and ideas clearly, accurately and persuasively through speech and writing. Understands the needs of both the technical and management audience.

In this role you will need to communicate regularly and clearly with others to deliver results. Please give an example of a time where you used your communication skills effectively at work resulting in a successful outcome.

Consider:

• Who were the people you were working with?
• What different communication styles did you use, and why?
• What was the outcome?

You may find it helpful to research the STAR approach when forming your response.

If you are applying from the Civil Service please note that the Environment Agency is not a part of HM Civil Service and you would not be a Crown Servant in the event of being appointed. Therefore, you will not be eligible for continuous service. For applicants who currently work in local government or other bodies listed in the Redundancy Payments (Continuity of Employment in Local Government etc) (Modification) Order 1999, you may be eligible for continuous service for the purpose of calculating any future redundancy payment. If you are unsure of your status then you should contact your own HR Team.

We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please include clearly any information regarding your preferred working arrangements on your application.

We also have a Guaranteed Interview Policy to support