Water Supply Pipe Support Engineer - Walsall

HomeServe Membership Ltd; Walsall; On-site; GBP 29,000 - 34,000; Full time

Job summary

A home services company in Walsall seeks a Water Supply Pipe Engineer to assist with the maintenance and repair of water supply systems. This full-time role includes a salary of £29,200 plus a guaranteed bonus. Ideal candidates should possess customer service skills and a proactive attitude, and be physically fit for manual work.

Benefits

Additional paid overtime

Fantastic pension scheme

33 days annual leave

Free HomeServe Cover 8 policy

Company van with fuel card

Access to a private training facility

Monthly breakfast meetings

Qualifications

• Experience assisting with repairs on water mains and drainage services.
• Full UK Driving Licence with no more than 6 penalty points.
• Knowledge of safe digging practices.
• Physically fit for manual tasks.

Responsibilities

• Assist with maintenance and repair work of water supply systems.
• Enhance customer experience during service delivery.

Skills

Customer service skills

Problem-solving skills

Proactive attitude

Ability to work in all weather

Teamwork

Attention to detail

Job description

Overview

HomeServe are now recruiting for directly employed Water Supply Pipe Engineers to join our team! At HomeServe we put the customers' experience at the forefront of everything we do. As a Labourer you will assist with the maintenance and repair work of water supply systems and drainage systems in our customers' homes. You will provide industry leading service and help us enhance our reputation, whilst driving customer growth. Experience with assisting engineers in this type of work is recommended and must have a can do attitude with forward thinking of the tasks ahead. To help you settle in to your career at HomeServe, you will undertake our extensive training programme.

Training Programme

• Week 1 – You will attend our Head Office in Walsall Monday – Friday, where we will cover all things HomeServe, health and safety and provide you with your tools and equipment.
• Week 2 – You will be buddied up with an experienced HomeServe Engineer.
• Where geographically appropriate we will pay for your accommodation and meal allowance for your induction.

What you must have

• Experience in assisting with repairs associated with, laying and identifying leaks on water mains and drainage services, reinstatement of excavations with different surface types (Desirable).
• Aware of safe digging practices.
• Full UK Driving Licence with no more than 6 penalty points.
• Excellent customer service as it is a customer facing role.
• Proactive, 'can do' attitude.
• Keen eye for detail and problem-solving skills.
• Physically fit as this is a manual task and is an all-weather role.
• Adaptable team working is essential as you may not be with the same team member daily.

Benefits

• Additional paid overtime.
• Fantastic pension scheme including Income Protection Cover.
• 33 days annual leave (including bank holidays) with the option to buy, sell or carry over up to an additional week.
• Up to £2500 Smart Tech and Home Improvements salary sacrifices to shop at Ikea and Currys, spreading the cost over 12 months.
• Free HomeServe Cover 8 policy.
• Employee assistance programme looking out for you and your family.
• Company van with fuel card.
• Use of company tools, uniform and PPE.
• Access to our private award-winning training facility and our excellent team of field-based coaches to support your ongoing learning and development.
• Learning and development opportunities.
• Monthly breakfast meetings with your team to share best practices and keep in touch as well as monthly reviews with your line manager.

Job Details

• Location – Walsall.
• Full Time – 40 hours per week. This includes some weekend, evening and bank holiday work.
• Salary – £29,200 plus a £1,500 guaranteed bonus in your first year.