Water Supply Pipe Support Engineer - Torquay

HomeServe Membership Ltd; Torquay; On-site; GBP 30,000; Full time

Job summary

A leading home services provider is seeking Water Supply Pipe Engineers in Torquay. This full-time role includes assisting with the maintenance of water and drainage systems, providing excellent customer service, and participating in an extensive training program. The ideal candidate is proactive, physically fit, and has a valid UK driving license. A competitive salary of £29,200 plus bonuses is offered along with several benefits including overtime, pension scheme, and professional development opportunities.

Benefits

Additional paid overtime

Fantastic pension scheme

33 days annual leave

Employee assistance programme

Company van and fuel card

Access to training facilities

Qualifications

• Experience in assisting with repairs and identifying leaks on water mains and drainage services.
• Full UK Driving Licence with no more than 6 penalty points.
• Aware of safe digging practices.

Responsibilities

• Assist with maintenance and repair work of water supply and drainage systems.
• Deliver industry-leading service and enhance customer satisfaction.
• Participate in extensive training programs and work collaboratively with team members.

Skills

Customer service skills

Problem-solving skills

Physically fit

Teamwork

Can-do attitude

Job description

Overview

HomeServe are now recruiting for directly employed Water Supply Pipe Engineers to join our team! At HomeServe we put the customers' experience at the forefront of everything we do. As a Labourer you will assist with the maintenance and repair work of water supply systems and drainage systems in our customers' homes. You will provide industry leading service and help us enhance our reputation, whilst driving customer growth. Experience with assisting engineers in this type of work is recommended and must have a can do attitude with forward thinking of the tasks ahead. To help you settle in to your career at HomeServe, you will undertake our extensive training programme. At HomeServe you'll be part of an open, engaged culture where everyone has an equal voice and the opportunity to get involved, as well as make a real difference in our customers' lives. You'll work in a fun, friendly and inclusive environment where people understand the value of their contribution to our goals and are encouraged to recognise a job well done. It’s our people that truly make what we do so special. As part of the HomeServe family your job will be to put our customers first and we will give you everything you need to make this happen.

Training Program

• Week 1 - You will attend our Head Office in Walsall Monday - Friday, where we will cover all things HomeServe, health and safety and provide you with your tools and equipment
• Week 2 - You will be buddied up with an experienced HomeServe Engineer

Where geographically appropriate we will pay for your accommodation and meal allowance for your induction.

Requirements

• Experience in assisting with repairs associated with, laying and identifying leaks on water mains and drainage services, reinstatement of excavations with different surface types (desirable).
• Aware of safe digging practices
• Full UK Driving Licence with no more than 6 penalty points
• Excellent customer service as it is a customer facing role
• Proactive, ‘can do’ attitude
• Keen eye for detail and problem solving skills
• Physically fit as this is a manual task and is an all-weather role
• Adaptable team working is essential as you may not be with the same team member daily.

Location & Hours

• Location - Torquay
• Full Time - 40 hours per week. This includes some weekend, evening and bank holiday work

Salary & Benefits

Salary - £29,200. Plus a £1500 guaranteed bonus in your first year

HomeServe offers an industry leading reward package to attract the best in our field:

• Additional paid overtime
• Fantastic pension scheme including Income Protection Cover
• 33 days annual leave (including bank holidays) with the option to buy, sell or carry over up to an additional week
• Up to £2500 Smart Tech and Home Improvements salary sacrifices to shop at Ikea and Currys, spreading the cost over 12 months
• Free HomeServe Cover 8 policy
• Employee assistance programme looking out for you and your family
• Company van with fuel card
• Use of company tools, uniform and PPE
• Access to our private award-winning training facility and our excellent team of field-based coaches to support your ongoing learning and development
• Learning and development opportunities
• Monthly breakfast meetings with your team to share best practices and keep in touch as well as monthly reviews with your line manager