Water Supply Pipe Support Engineer - Romford

HomeServe Membership Ltd; Romford; On-site; GBP 34,000; Full time

Job summary

A leading home services provider in Romford is seeking a Water Supply Pipe Support Engineer. This full-time role offers extensive training and focuses on assisting with the maintenance and repair of water supply systems. The ideal candidate will have excellent customer service skills and a proactive attitude. A competitive salary of £33,200 plus bonuses is offered, alongside various benefits including paid overtime and a pension scheme.

Benefits

Additional paid overtime

Pension scheme with Income Protection Cover

33 days annual leave

Company van with fuel card

Access to training facilities

Monthly breakfast meetings and reviews

Qualifications

• Experience in assisting with repairs associated with water mains and drainage services.
• Full UK Driving Licence with no more than 6 penalty points.
• Physically fit as this role involves manual tasks.

Responsibilities

• Assist with the maintenance and repair work of water supply systems.
• Provide outstanding customer service while carrying out tasks.

Skills

Experience in assisting with repairs on water mains and drainage

Safe digging practices awareness

Excellent customer service

Proactive, 'can do' attitude

Problem-solving skills

Physically fit

Adaptable team work

Job description

HomeServe are now recruiting for directly employed Water Supply Pipe Support Engineers to join our team! At HomeServe we put the customers' experience at the forefront of everything we do. As a Labourer you will assist with the maintenance and repair work of water supply systems and drainage systems in our customers' homes. You will provide industry leading service and help us enhance our reputation, whilst driving customer growth. Experience with assisting engineers in this type of work is recommended and must have a can‑do attitude with forward thinking of the tasks ahead. To help you settle in to your career at HomeServe, you will undertake our extensive training programme.

Training Programme

1. Week 1 – You will attend our Head Office in Walsall Monday‑Friday, where we will cover all things HomeServe, health and safety and provide you with your tools and equipment.
2. Week 2 – You will be buddied up with an experienced HomeServe Engineer.
3. Geographically appropriate: we will pay for your accommodation and meal allowance for your induction.

What you must have:

• Experience in assisting with repairs associated with, laying and identifying leaks on water mains and drainage services, reinstatement of excavations with different surface types (desirable).
• Aware of safe digging practices.
• Full UK Driving Licence with no more than 6 penalty points.
• Excellent customer service as it is a customer facing role.
• Proactive, 'can do' attitude.
• Keen eye for detail and problem‑solving skills.
• Physically fit as this is a manual task and is an all-weather role.
• Adaptable team working is essential as you may not be with the same team member daily.

At HomeServe you'll be part of an open, engaged culture where everyone has an equal voice and the opportunity to get involved, as well as make a real difference in our customers' lives. You'll work in a fun, friendly and inclusive environment where people understand the value of their contribution to our goals and are encouraged to recognise a job well done. It's our people that truly make what we do so special. As part of the HomeServe family your job will be to put our customers first and we will give you everything you need to make this happen.

Job details

• Location – Romford
• Full Time – 40 hours per week. This includes some weekend, evening and bank holiday work.
• Salary – £33,200 (includes location allowance). Plus a £1,500 guaranteed bonus in your first year.

Benefits

• Additional paid overtime.
• Fantastic pension scheme including Income Protection Cover.
• 33 days annual leave (including bank holidays) with the option to buy, sell or carry over up to an additional week.
• Up to £2,500 Smart Tech and Home Improvements salary sacrifices to shop at Ikea and Currys, spreading the cost over 12 months.
• Free HomeServe Cover 8 policy.
• Employee assistance programme looking out for you and your family.
• Company van with fuel card.
• Use of company tools, uniform and PPE.
• Access to our private award‑winning training facility and our excellent team of field‑based coaches to support your ongoing learning and development.
• Learning and development opportunities.
• Monthly breakfast meetings with your team to share best practices and keep in touch as well as monthly reviews with your line manager.