Water Supply Pipe Support Engineer - Dudley

HomeServe UK; Dudley; On-site; GBP 30,000 - 31,000; Full time

Benefits offered by this job

Overtime opportunities

Pension with income protection

33 days holiday (buy/sell options)

Tools, uniform & PPE provided

Industry-leading training & ongoing \

HomeServe Cover 8 policy

Salary sacrifice (Smart tech)

Job summary

HomeServe UK is seeking a Water Supply Pipe Support Engineer in Dudley to start a hands-on career with structured onboarding and ongoing development.

The role involves supporting pipe repairs, assisting on-site with experienced engineers, and delivering excellent customer service. You will work in outdoor environments, averaging 40 hours per week, with a generous starting package and future growth opportunities.

Qualifications

• Full UK driving licence (max 6 penalty points).
• Good problem-solving ability.
• Awareness of safe digging practices.
• Positive, proactive approach to work.

Responsibilities

• Support repair and maintenance of water supply pipes in customers’ homes.
• Assist experienced engineers on-site while developing technical skills.
• Deliver high standard of customer service at every interaction.
• Work safely and efficiently in outdoor environments.
• Contribute to a team that takes pride in doing the job right first time.

Skills

Driving licence

Safe digging awareness

Problem solving

Proactive attitude

Job description

Water Supply Pipe Support Engineer - Dudley

• Water Supply Pipe Support Engineer - Dudley

About The Role

Looking to build a hands-on career where you can learn, grow, and make a real difference?

Join HomeServe as a Water Supply Pipe Support Engineer and take your first step towards becoming a fully qualified engineer. With industry-leading training, structured development, and ongoing support, we’ll help you build a rewarding long-term career.

• Location: Dudley
• Salary: £30,080 + £1,500 guaranteed bonus in your first year
• Hours: You will average 40 hours per week (including evenings, weekends, and bank holidays)
  

What you’ll be doing

As a Water Supply Pipe Support Engineer, you’ll play a key role in delivering an outstanding service to our customers by:

• Supporting the repair and maintenance of water supply pipes in customers’ homes
• Assisting experienced engineers on-site while developing your technical skills
• Delivering a high standard of customer service at every interaction
• Working safely and efficiently in a variety of outdoor environments
• Contributing to a team that takes pride in doing the job right first time

This is a field-based role where no two days are the same, giving you variety and autonomy in your work.

What you’ll get

HomeServe offers a competitive package designed to support you both at work and at home:

• Competitive salary + £1,500 guaranteed bonus (year one)
• Paid overtime opportunities
• Pension scheme with income protection
• 33 days holiday (buy/sell options)
• All tools, uniform & PPE provided
• Access to industry-leading training & ongoing development
• Free HomeServe Cover 8 policy
• Smart tech salary sacrifice (Ikea/Currys)

About You

What we’re looking for

We’re looking for motivated individuals who are ready to learn and build a career. Ideally, you’ll have:

• Awareness of safe digging practices
• A full UK Driving Licence (max 6 penalty points)
• Good problem-solving ability
• A positive, proactive approach to your work

Training & support

We’ll set you up for success from day one with a structured onboarding programme:

• Week 1: Classroom-based induction Monday to Friday at our Walsall Head Office. (Where required, we’ll cover accommodation and meal allowances during your induction).
• Week 2: On-the-job learning alongside an experienced HomeServe WSP engineer
• Ongoing: Structured development programmes and mentoring

Our goal is to support you in progressing into a fully qualified Water Supply Pipe Engineer.

At HomeServe you’ll be part of an open, engaged culture where everyone has an equal voice and the opportunity to get involved, as well as make a real difference in our customers’ lives. You’ll work in a fun, friendly and inclusive environment where people understand the value of their contribution to our goals and are encouraged to recognise a job well done.

We give you the tools, training, and support to do your job well and take pride in helping customers when they need it most.

About Us

HomeServe has got over 30 years' experience taking care of the nation’s homes. From home emergency cover to one-off repairs, we’re here 24/7. Whether it’s plumbing, drainage, heating or electrics, our home experts are ready to get the job done.