Water Supply Pipe Support Engineer - Dartford

HomeServe Membership Ltd; Dartford; On-site; GBP 28,000 - 34,000; Full time

Job summary

A leading home services provider is seeking a Water Supply Pipe Support Engineer to assist in the maintenance and repair of water systems in customer homes. This full-time position offers a salary of £33,200, plus a £1500 bonus in the first year. Ideal candidates will have excellent customer service skills and a proactive approach. The role includes a comprehensive training programme and various benefits like paid overtime and a pension scheme.

Benefits

Additional paid overtime

Pension scheme with cover

33 days annual leave

Employee assistance programme

Company van with fuel card

Access to training facilities

Monthly team meetings

Qualifications

• Experience in assisting with repairs on water mains and drainage services.
• Awareness of safe digging practices.
• Full UK Driving Licence with no more than 6 penalty points.
• Excellent customer service skills are essential.
• Physically fit for manual tasks in all weather conditions.
• Adaptable team player with a keen eye for detail.

Responsibilities

• Assist with maintenance and repair of water supply systems.
• Provide industry-leading service and enhance company reputation.

Skills

Customer service

Problem-solving

Physical fitness

Proactive attitude

Job description

Job Overview

HomeServe are now recruiting for directly employed Water Supply Pipe Support Engineers to join our team! At HomeServe we put the customers' experience at the forefront of everything we do. As a Labourer you will assist with the maintenance and repair work of water supply systems and drainage systems in our customers' homes. You will provide industry leading service and help us enhance our reputation, whilst driving customer growth. Experience with assisting engineers in this type of work is recommended and you must have a can do attitude with forward thinking of the tasks ahead. To help you settle in to your career at HomeServe, you will undertake our extensive training programme.

Training Programme

• Week 1 – You will attend our Head Office in Walsall Monday – Friday, where we will cover all things HomeServe, health and safety and provide you with your tools and equipment.
• Week 2 – You will be buddied up with an experienced HomeServe Engineer.

Where geographically appropriate we will pay for your accommodation and meal allowance for your induction.

Qualifications

• Experience in assisting with repairs associated with laying and identifying leaks on water mains and drainage services, reinstatement of excavations with different surface types (desirable).
• Awareness of safe digging practices.
• Full UK Driving Licence with no more than 6 penalty points.
• Excellent customer service, as it is a customer facing role.
• Proactive, 'can do' attitude.
• Keen eye for detail and problem‑solving skills.
• Physically fit as this is a manual task and an all‑weather role.
• Adaptable team working is essential as you may not be with the same team member daily.

Location & Working Hours

Location: Dartford.

Full Time – 40 hours per week. This includes some weekend, evening and bank holiday work.

Salary & Bonus

£33,200 (includes location allowance). Plus a £1500 guaranteed bonus in your first year.

Benefits

• Additional paid overtime.
• Fantastic pension scheme including Income Protection Cover.
• 33 days annual leave (including bank holidays) with the option to buy, sell or carry over up to an additional week.
• Up to £2500 Smart Tech and Home Improvements salary sacrifices to shop at Ikea and Currys, spreading the cost over 12 months.
• Free HomeServe Cover 8 policy.
• Employee assistance programme looking out for you and your family.
• Company van with fuel card.
• Use of company tools, uniform and PPE.
• Access to our private award‑winning training facility and our excellent team of field‑based coaches to support your ongoing learning and development.
• Learning and development opportunities.
• Monthly breakfast meetings with your team to share best practices and keep in touch as well as monthly reviews with your line manager.