Water Regulations Inspector

Yorkshire Water; Remote; GBP 32,000 - 41,000; Full time

Job summary

A leading water utility company is seeking a Water Regulations Inspector to ensure compliance with water quality regulations. This role involves assessing plumbing systems, providing technical advice, and collaborating with stakeholders. The ideal candidate should have plumbing qualifications and strong customer service skills. Join us in delivering excellent service and maintaining public health by protecting drinking water standards. Enjoy competitive salary and comprehensive benefits including a company vehicle and flexible working options.

Benefits

Competitive salary

Company Car Benefit

Annual bonus opportunity

Pension scheme

25 days annual leave plus bank holidays

Life assurance cover

Health cash plan scheme

Cycle to work scheme

Qualifications

• Qualified plumber to minimum NVQ level 2 with previous knowledge and experience within the plumbing sector.
• Excellent customer service skills.
• Ability to develop and maintain effective internal and external relationships.

Responsibilities

• Assess plumbing systems for regulatory compliance via audits, inspections, and investigations.
• Collaborate with stakeholders to prioritise remedial work.
• Provide technical advice to customers to help achieve compliance.

Skills

Customer service skills

Relationship management

Organizational skills

Attention to detail

Education

Qualified plumber with minimum NVQ level 2

Job description

Water Regulations Inspector

We have an exciting opportunity for a Water Regulation Inspector to join the Clean Water Service Delivery Team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you?

Location

Covering the entirety of North Yorkshire. The ideal candidate must live central in North Yorkshire to be considered for this role. Daily travel to multiple sites required with use of company vehicle.

Work type

Permanent. 37 hours per week, Monday – Friday.

What we do

Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over million people living in the region and the millions of people who visit our region each year, can rely on our services, and have clean and safe drinking water on tap and that their wastewater is taken away. But for us, it’s so much more than this.

We look after communities, protect the environment, and plan to look after Yorkshire’s water, today, tomorrow 24 / 7, 365 days a year. We provide essential water and wastewater services to every corner of the Yorkshire region, and play a key role in the region’s health, wellbeing, and prosperity.

New environmental legislation, unprecedented levels of investment and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry. Clean Water Service Delivery team are a key part of how we plan to meet the changing expectations of customers and regulators.

The position of Water Regulations Inspector plays a key role in facilitating improvements to the quality of drinking water and protecting public health. As an Inspector, you will be part of a dedicated technical team regulating the drinking water quality in Yorkshire on matters relating to the Water Supply (Water Fittings) Regulations 1999, herein after referred to as the Water Regulations.

Benefits

• We offer a competitive salary, depending on experienc e (£32,612 - £40,762)
• Company Car Benefit
• Annual incentive related bonus (£1000 maximum bonus opportunity for the performance year)
• Attractive pension scheme (up to 12% company contribution)
• Development opportunities in line with the Water Regulation Inspector progression plan
• 25 days annual leave plus bank holidays – plus an extra wellness day!
• Life assurance cover of 4 times pensionable salary
• A great benefits package – choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover.
• Retail savings scheme
• Online GP service, cycle to work scheme, gym membership discounts and many more!

Responsibilities

• Assess plumbing systems for regulatory compliance via audits, inspections, and investigations
• Participate in technical audits of plumbers and contractors
• Collaborate with stakeholders to prioritise remedial work
• Apply statutory enforcement mechanisms to secure compliance
• Support Lead Technical Advisors with follow-up inspections
• Inspect new premises and workmanship quality, raising awareness of Water Regulations
• Resolve technical issues related to plumbing installations and regulations
• Provide technical advice to customers to help achieve compliance
• Ensure excellent customer service and act as main contact for Water Regulations matters
• Support YW staff with technical advice and summary reports
• Promote Water Regulations across the business and industry
• Deliver campaigns and training to improve plumbing standards
• Influence external stakeholders from students to company directors
• Support junior team members and colleagues with technical understanding
• Record inspection feedback and maintain customer database records
• Prepare and issue customer correspondence and inspection reports
• Assist with enforcement documentation and prioritisation
• Report KPIs and activities to Team Manager monthly
• Ensure compliance with Health, Safety, Environmental, and Quality standards

Qualifications & Skills

• Qualified plumber to minimum NVQ level 2 with previous knowledge and experience within the plumbing sector
• Excellent customer service skills
• Ability to develop and maintain effective internal and external relationships.
• Clearly demonstrates the Yorkshire Water company values and behaviours.
• Excellent organisational skills
• Rigorous attention to detail to ensure 'right first time' performance.

Additional

You will also benefit from having :

• Knowledge of the Water Supply (Water Fittings) Regulations 1999 would be an advantage, but training will be given to the right candidate.
• Previous experience in commercially orientated and / or regulated environment.
• Previous experience gained within the broader utilities, or a customer focused environment.

Although we operate 24 hours a day, 365 days a year, it’s important to us that we support flexible working patterns and job share options (when we can), to help you make the best of both your work and home life. We know that juggling childcare responsibilities or getting that ideal work / life balance isn’t always easy!

If you’ve got experience in Plumbing and want to help us deliver great service for our customers whilst looking after the environment, then be sure to apply today to find out what a career with Yorkshire Water can offer you.

If successful for the role, you will be required to undergo pre-employment checks that will include a Basic Disclosure Check, carried out through a Third-Party Company, prior to commencing employment. Depending on the role, you may also be required to go through the security vetting process for either a Counter Terrorist Check or Security Check clearance.

All roles are subject to a medical questionnaire, and further medicals when required.

We are committed to removing barriers and ensuring our recruitment process is accessible to everyone. We offer a range of adjustments to make your application experience as comfortable and straightforward as possible.

If you have an accessibility need, disability, or condition that requires changes to the recruitment process, please include this information in your application. We will then discuss any reasonable adjustments required.

Kelda Group reserve the right to close this position before the published closing date, should the need occur. We therefore advise that you complete and submit your application as soon as possible.

No agencies please.