Water Quality Sampler

South Staffs Water; Walsall; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Family-friendly leave

Pension scheme

Health & wellbeing

Cycle to work

Training & development

Diversity & inclusion networks

Recognition program

Job summary

South Staffs Water is seeking a Water Quality Customer Sampler to join our field-based team in Walsall. The role involves lone working, collecting water samples from treatment works, reservoirs, and customer properties, and performing on-site chlorine testing.

You will register samples in the lab system, record results, and maintain strict quality procedures. A full UK driving licence is required; GCSEs or equivalent are expected.

Qualifications

• Strong written and verbal communication skills.
• Confidence using computer-based systems for recording and managing data.
• High attention to detail and ability to follow strict processes.

Responsibilities

• Collect water samples from treatment works, reservoirs, and customer properties.
• Carry out on-site chlorine testing.
• Register samples into the laboratory system.
• Accurately record results and complete quality control checks.
• Follow strict quality procedures and record-keeping standards.

Skills

Strong written and verbal communica

Data recording using computer systems

Attention to detail

Proactive lone-working approach

Full UK driving licence

Education

GCSEs or equivalent

Job description

Salary:£26,624 per annum | Company Benefits

Location:Walsall | Field Work

Contract: Full Time | Permanent | 37 hours per week (plus 1 in 5 standby rota)

About Us:

South Staffordshire Water operates across two regions as Cambridge Water and South Staffs Water, and is a privately-owned regulated water only company.

South Staffs Water supplies a population of nearly 1.3 million. The area of supply stretches from the edge of Ashbourne in the North, to Halesowen in the South, and from Burton-on-Trent in the East, to Kinver in the West.

The Role:

With water quality a top priority, we are looking for a Water Quality Customer Sampler to join our team.

This is a lone working, field-based role operating in all weather conditions. You’ll play a vital part in ensuring the safety and quality of our water by collecting and analysing samples from across our network and customer properties.

Key Responsibilities:

• Collect water samples from treatment works, reservoirs, and customer properties
• Carry out on-site chlorine testing
• Register samples into the laboratory system
• Accurately record results and complete quality control checks
• Follow strict quality procedures and record-keeping standards

What You’ll Need:

• Strong written and verbal communication skills
• Confidence using computer-based systems for recording and managing data
• High attention to detail and ability to follow strict processes
• A proactive approach to lone working
• Full, valid UK driving licence (company vehicle provided)
• GCSEs (or equivalent); experience in a related field is desirable

What You’ll Get:

• Family-Friendly Leave: Enhanced Maternity, Adoption, Paternity & Shared Parental Leave, Fertility Support, and up to 5 paid Carer’s Days
• Financial & Life Assurance:Company Pension Scheme with salary sacrifice options
• Health & Wellbeing:Employee Assistance Programme and 24/7 Virtual GP access for you and your dependents
• Lifestyle & Perks:Cycle to Work Scheme and My Premier Benefits discounts, cashback, and vouchers
• Professional Development: Hands-on training and ongoing career development opportunities
• Inclusion & Belonging: Active People Networks – Disability & Neurodiversity, Unity+, Women’s Network, Parent & Carer Networking Group and more
• Performance & Recognition: Annual salary review, Reward & Recognition Scheme, and Long Service Awards.

At South Staffordshire Limited, inclusion matters. We have a wide range of employee networks which are employee-led communities that bring our people together, support different perspectives and create a strong sense of belonging. Our people are encouraged to get involved as members or allies.

We are committed to building a team that reflects the diversity of the communities we serve.

We warmly welcome applications from candidates of all backgrounds, including all genders, ethnicity, sexual orientations, and physical and neurodiverse abilities.

We are happy to discuss reasonable adjustments and encourage you to let us know how we can best support you throughout the recruitment process.