Waste Management Unit Business Administration Apprentice

Gravesham; Northfleet; On-site; GBP 14,000 - 17,000; Full time

Benefits offered by this job

Hybrid Working

Free parking

Eye care vouchers

Job summary

Gravesham Borough Council is offering a Waste Management Unit Business Administration Apprentice role at Brookvale Depot, Northfleet. The role provides hands-on admin experience within a busy local government team, with opportunities to develop in customer service and office tasks.

You will report to the Commercial Waste & Projects Manager, assist with day-to-day operations, and work toward completing a Level 3 BTEC Diploma in Business Administration while contributing to service development.

Qualifications

• 5 GCSEs or equivalent A-C grade.
• Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Ability to multi-task and follow guidelines, policies and procedures.
• Knowledge of Gravesham Borough Council and the services it provides.
• Good customer service and telephone manner.

Responsibilities

• Assist in the day-to-day administration of the Waste Management Unit.
• Respond to customer and colleague enquiries.
• Support the development of the Waste Management Unit and its operations.
• Work towards completing a BTEC Diploma Level 3 Business Administration through on-the-job evidence.

Skills

Microsoft Office

Customer service

Team player

Organised

Multitasking

Education

5 GCSEs A-C

BTEC Diploma Business Administration Level 3

Tools

Word

Excel

PowerPoint

Outlook

Charting software

Job description

Salary:£15,434.29 per annum
Location:Brookvale Depot, Northfleet
Contract:Temporary (18 months)
Working Pattern:Full Time
Hours:37 hours per week
Closing Date:30 August 2026

The Role

Kickstart your career with Gravesham Borough Council as a Waste Management Unit Business Administration Apprentice!

If you're organised, motivated, and ready to gain hands‑on experience in a busy local government team, this could be the perfect role for you.

You will be responsible to the Commercial Waste & Projects Manager and you will assist in the administration of the day‑to‑day operations and development of the Waste Management Unit.

You will work as part of a busy team offering administrative support to the department while engaging with and responding to customer and colleague enquiries, to support the day‑to‑day operations and development of the Waste Management Unit.

While doing so, you will work‑based evidence towards the completion of a BTEC Diploma Business Administration Level 3.

• 5 GCSE’s or equivalent A-C grade
• Working knowledge of a wide range of Microsoft Office packages such as Word, Excel, PowerPoint, Outlook, and charting software
• Ability to multi‑task and deal with interruptions
• Ability to follow guidelines, policies, and procedures
• Knowledge of Gravesham Borough Council and the services it provides
• An awareness of good customer service
• A good telephone manner
• Be a good team player
• Commitment to equal opportunities

Working for Gravesham

We are committed to delivering to the community and working with us means you are part of delivering the level of growth and improvement our community needs and deserves. A range of services have been provided to over 106,000 people and 4,000 businesses.

The Borough of Gravesham, situated in the north west corner of Kent, covers 25,000 acres of the most varied countryside in south east England. Bordered by the River Thames to the north, it is at the heart of Thames Gateway and has a significant role to play in the regeneration of a major government growth area.

• A minimum of 23 Days Annual Leave plus bank holidays.
• Career development, training opportunities and access to e-learning
• Access to eye care vouchers and VDU Glasses
• External Occupational Health service
• Cycle to Work Scheme
• Access to EAP Services 24/7
• Hybrid Working
• Free parking

Proposed interview date 15September 2026.

Applicants must be able to demonstrate all essential requirements as listed in the job description.