Waste Management Officer

Hinckley & Bosworth Borough Council; Hinckley; On-site; GBP 29,000 - 34,000; Full time

Job summary

A local council in Hinckley is seeking a Waste Management Officer to promote recycling services and provide high-level customer service. The role involves engaging with the community, investigating service-related issues, and requires excellent communication skills. A driving licence and ability to work outdoors are essential. Competitive compensation and flexible benefits are offered.

Benefits

Flexible working options

Generous pension scheme

Annual leave plus bank holidays

Qualifications

• Current driving licence and access to a vehicle required.
• Ability to work outdoors for site and customer visits.
• Experience in a customer-focused environment is beneficial.

Responsibilities

• Promote and encourage participation in recycling services.
• Deal with enquiries and resolve customer issues.
• Conduct educational visits to schools and events.

Skills

Excellent communication skills

High levels of customer service

Analytical skills

Tools

Microsoft Office

Job description

Waste Management Officer
Grade 5, £29,540 up to £33,699 per annum pro rata plus essential car user allowance of £850 per annum
37 hours per week, Monday to Friday, Permanent contract

Waste Management at Hinckley and Bosworth Borough Council are currently looking to expand its dedicated team of waste management professionals ahead of implementing a new Food Waste Collection Service from February next year.

We take pride in our key frontline public services and have invested this year in a brand new fleet of Refuse Collection Vehicles (RCV’s) with the delivery of our Food Waste vehicles planned for February next year.

We are looking to appoint a highly motivated person with a keen interest in environmental services to promote and encourage participation in our recycling services. This role requires excellent communication skills and high levels of customer service to deal with enquiries and investigate and resolve any customer issues. Educational visits to local schools, voluntary groups and events to help raise awareness of our services and encourage recycling participation are also part of this role.

A current driving licence, access to a vehicle and the ability to work outdoors are essential to complete site and customer visits, investigate service-related issues and liaise with contractors or external bodies.

An eye for detail, strong analytical skills, previous experience of working in a customer-focused environment and experience of Microsoft Office systems would be beneficial.

For an informal discussion about this exciting opportunity please call Darren Moore, Waste and Business Development Manager on 01455 255976.

Closing date:30 November 2025

Interview date: 11 December 2025

Hinckley & Bosworth A PLACE OF OPPORTUNITY

Situated at the very heart of England on the border of the East and West Midlands, Hinckley is well connected by major transport links to the cities of Leicester, Coventry and Birmingham and in an ideal location for commuting being close to major transport links of the M1, M6, M69, M42 and the A5.

We welcome applications from all of the community.
Benefits including flexible working options, generous pension scheme and annual leave plus bank holidays.
Reasonable workplace adjustments are considered for all roles.