Waste Management Executive

Biffa Waste Services; Aylesbury; On-site; GBP 25,000; Full time

Job summary

A leading waste management company in Aylesbury seeks a Waste Management Executive to join their Customer Service team. This full-time role involves maintaining high customer satisfaction and requires enthusiasm, excellent customer service skills, and attention to detail. The position offers a salary of £24,480, on-the-job training, and various benefits including 24 days of holiday. Ideal candidates should have a positive attitude and some experience in customer service.

Benefits

On-the-job training

24 days holiday plus Bank Holidays

Access to high street discounts

Family-friendly policies

Qualifications

• Enthusiastic about customer service.
• Ideally has some experience in a customer service environment.
• Willingness to learn on the job.

Responsibilities

• Establish and maintain a high level of customer satisfaction.
• Provide a point of contact for customers.
• Work as part of a dedicated customer service team.

Skills

Customer service skills

Attention to detail

Ability to keep calm under pressure

Tools

Microsoft Office

Job description

Waste Management Executive (Customer Service - South Oxfordshire Council Team)

• £24,480 Salary
• Aylesbury (Office based)
• 6 Months Fixed Term Contract
• Full Time - 40 hours per week

Working as part of our dedicated Customer Service team as a Waste Management Executive you will be joining a well-established, fun and energetic organisation where we provide a point of contact for the customer to establish and maintain a high level of customer satisfaction.

We are looking for someone who is enthusiastic about customer service, has excellent customer service skills, attention to detail, positive attitude and the ability to keep calm under pressure. Ideally you will have some experience within a customer service environment. Knowledge of Microsoft Office would be helpful but not essential as we are able to provide on the job training.

And here’s why you’ll love it at Biffa.

• On-the-job training
• 24 days holiday a year plus Bank Holiday days and the opportunity to buy and sell holidays
• Access to Biffa Perkz – high street discounts for you and your family
• Pioneering family-friendly policies

We’re here to change the way people think about waste

Whether we’re turning waste into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. Over 11,000 people around the country trust us to provide them with a career that’s always rewarding, often challenging, but never dull.

Dedicated to diversity

Being inclusive is core to our culture at Biffa; we believe different ideas, perspectives and backgrounds are key to developing a creative and effective working environment that represents our communities and generates the best outcomes for colleagues, customers and stakeholders, which is why you’ll find us championing diversity, equity and inclusion at every turn.