Warranty Administrator Apprenticeship

Murray Productions Limited; Plymouth; On-site; GBP 12,000 - 20,000; Full time

Job summary

A leading automotive retailer in Plymouth is seeking an apprentice to become a fully Volkswagen-Accredited Warranty Executive. The role involves administrative tasks related to warranty claims while providing extensive training and support. Ideal candidates will have a sharp attention to detail, logical IT skills, and strong communication abilities. This position offers a structured development path within a fast-paced industry, working Monday to Friday from 8.30 am to 5.30 pm.

Qualifications

• Exceptional attention to detail is crucial for accuracy.
• Candidates should be fully IT literate with a logical work approach.
• Effective communication skills are necessary.

Responsibilities

• Assist in the administration and filing of warranty claims.
• Maintain accurate warranty records and check claims.
• Liaise effectively with parts, service, and workshop.
• Receive on-the-job and off-the-job training to develop skills.

Skills

Attention to detail

IT literate

Effective communication

Problem solving

Education

Full Business Administrator Standard - Level 3

Job description

Murray Group are the number one Volkswagen Retailer Group in the UK. Founded in 2001, the Group now operates 6 Sites in Devon. With over 250 employees, we pride ourselves on our ability to coach, lead and develop our people to deliver exceptional customer experiences.

Upon successful completion of the apprenticeship, the candidate will become a fully Volkswagen-Accredited Warranty Executive.

We are looking for candidates with exceptional attention to detail, fully IT literate with a logical approach to their work. Accuracy is a vital facet of the role, as is the ability to problem solve and communicate effectively.

Working directly with the Warranty Controller, you will be learning all aspects of the Warranty role within this fast-paced and exciting industry.

The Tasks Will Include

• Administration and filing
• Maintaining accurate warranty records
• Checking warranty claims
• Assisting in submitting warranty claims
• Investigating discrepancies
• Problem solving
• Liaising with parts, service and workshop
• Communicate effectively
• Full Business Administrator Standard - Level 3 qualification
• On-the-job training to support role development
• Off-the-job training to support qualification requirements
• Employer to offer dedicated training time to support off-the-job training requirements
• Functional Skills support - maths / English - if required

Monday - Friday, 8.30am - 5.30pm.