Warm Receptionist — Care Home Front Desk

Avery Healthcare Group Ltd.; Burley-in-Wharfedale, Ilkley; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading elderly care provider in Burley-in-Wharfedale is seeking a dedicated Receptionist to provide exceptional customer service. Responsibilities include answering calls, managing enquiries, and maintaining reception administration. The ideal candidate should possess outstanding communication skills and a warm, friendly demeanor. The role offers a supportive environment to grow in your career, ensuring a positive impact on residents' lives.

Qualifications

• Excellent verbal and written communication skills.
• Confidence in using computers.
• Previous exposure to problem-solving and handling client complaints.

Responsibilities

• Provide professional customer service as the first point of contact.
• Complete reception-related administration and maintain databases.
• Liaise with housekeeping to maintain tidiness of the reception area.

Skills

Excellent communication skills

Positive and friendly attitude

Problem-solving experience

Job description

A leading elderly care provider in Burley-in-Wharfedale is seeking a dedicated Receptionist to provide exceptional customer service. Responsibilities include answering calls, managing enquiries, and maintaining reception administration. The ideal candidate should possess outstanding communication skills and a warm, friendly demeanor. The role offers a supportive environment to grow in your career, ensuring a positive impact on residents' lives.