Warehouse Team Member

The Good Guys; Mile End; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading retail company located in Mile End is seeking a dedicated Warehouse Associate to manage stock processes and ensure customer satisfaction. You will receive and handle warehouse goods, support customers during pickups, and maintain safety standards. The ideal candidate thrives in a fast-paced environment and has strong customer service skills. We offer competitive remuneration and exciting career opportunities alongside flexibility in working arrangements.

Benefits

Competitive remuneration

12 weeks paid parental leave

Employee Assistance Program

Employee discounts across the JB Hi-Fi Group

Qualifications

• Ability to ensure efficient warehouse activities.
• Strong customer service skills.
• Capability to maintain safety standards in the warehouse.

Responsibilities

• Receive and store goods from suppliers safely.
• Provide great service to customers during pickups.
• Maintain accurate records and participate in stock takes.
• Ensure safety and proper layout in the warehouse.

Skills

Customer Focus

Results Driven

Self-Awareness

Job description

At The Good Guys, we’re here to help families live better for less. Since 1952, we’ve been delighting customers with unbeatable deals and exceptional service and advice with their home appliances and consumer electronics.

We offer the best value, world‐class brands and exceptional customer service across our 100+ store network, online, and in our commercial division, The Good Guys Commercial.

Great careers start at The Good Guys – begin your journey with us today.

Why join The Good Guys?

• Fast paced and exciting environment where diversity is celebrated, and creativity and ideas are valued.
• Competitive remuneration to recognise our team for their effort, which depending on the role, may include generous sales commission and other fantastic incentives to celebrate success.
• Access to exciting career opportunities and comprehensive training and development programs as part of the broader JB Hi‑Fi Group (which includes JB Hi‑Fi Australia, JB Hi‑Fi New Zealand, The Good Guys and E&S Trading).
• Fantastic discounts across the JB Hi‑Fi Group, plus access to Beny, our team member benefits app with exclusive offers, wellbeing perks and everyday savings.
• We offer 12 weeks paid parental leave for eligible primary carers (and a gift for new parents) and we embrace flexibility and offer hybrid working models for eligible roles.
• Our Employee Assistance Program (EAP) provides counselling and wide array of other wellbeing resources for our team members and their families.
• Our Helping Hands workplace giving programme has raised millions for our charity partners to support positive impact in the community.
• Demonstrating our commitment to sustainability, we are on track to reach our goal of net zero carbon emissions by 2030 and continue to improve the way we reduce, reuse, and recycle.

Job Description

Deliver efficient store warehouse activities, ensuring the correct stock is received and dispatched for pickup or delivery.

Key Responsibilities

• Receive goods from suppliers, unload, and store safely
• Provide great customer service to customers picking up orders
• Maintain records and invoices
• Participate in regular stock takes
• Facility maintenance and layout ensuring a safe work environment in the warehouse at all times

Qualifications

Key Competencies for Success in This Role

• Customer Focus – Does everything through eyes of the customer.
• Drives Results – Consistently achieves results, even under tough circumstances.
• Demonstrate Self‑Awareness – Uses feedback and reflection to gain insight into personal strengths and weaknesses.

Additional Information

If you are interested in this exciting opportunity with us, please click apply and upload your CV. All applications are strictly confidential.

The Good Guys is an equal opportunity employer committed to providing a work environment that promotes diversity and inclusion. If this opportunity excites you (even if you feel that you don’t meet 100% of the criteria) – please don’t hesitate to apply!