Warehouse Team Manager

Tesco Retail; Hoddesdon; On-site; GBP 29,000 - 36,000; Full time

Job summary

Booker Group is seeking a motivated Team Manager to lead our Warehouse Operatives, driving daily performance and ensuring safety and food safety compliance. You’ll coach, mentor, and develop staff, manage shifts, and maintain housekeeping standards to deliver for customers across the UK.

With at least 2 years of warehouse management experience in a multi-temperature environment, you’ll excel in KPI-driven environments, use Excel and Word for reporting, and promote a respectful, inclusive team

Qualifications

• Minimum 2 years managerial experience in a warehouse environment
• Experience in a multi-temperature environment
• Must be numerate, literate and highly organised

Responsibilities

• Lead and inspire Warehouse Operatives to meet daily productivity targets and deliver excellent customer service
• Train, coach and support team members, conducting probation reviews and development needs
• Manage shift demands, resolve issues, and ensure timely delivery of customer requirements
• Maintain high standards of housekeeping, hygiene and food safety compliance
• Enforce Health & Safety and Food Safety policies and procedures across the warehouse
• Monitor attendance, payroll accuracy, and escalate significant trends as required
• Foster positive relationships across departments and management teams
• Demonstrate flexibility with shifts, including weekends and Bank Holidays

Skills

Team leadership

Communication

Numeracy

Attention to detail

Excel

Word

Health & Safety

Food Safety

Tools

Excel

Word

Job description

We operate the UK’s ONLY flexible multi-temp, shared customer delivery logistics network. We buy, warehouse, pick and distribute the entire stock that goes into our customer’s stores across the UK, priding ourselves on quality of service.

We are currently seeking a motivated and dynamic Team Manager to join our Warehouse Team. In this role, you’ll lead and inspire our Warehouse Operatives, driving daily performance to meet productivity goals and deliver excellent customer service.

• Leading by example to maintain safety, performance, and morale standards; promoting a respectful and achievement-oriented work environment
• Train, coach, and support team members to meet operational standards; identify development needs and conduct 3/7/11 probation reviews
• Motivate staff through clear communication of targets, recognition, and constructive feedback
• Ensure delivery of internal/external customer requirements by managing shift demands and resolving issues effectively
• Maintain high standards of housekeeping, hygiene, and food safety compliance across the warehouse
• Ensure team understanding and adherence to company policies, procedures, and relevant legislation (e.g., Health & Safety, Food Safety)
• Lead or support disciplinary and grievance processes
• Monitor team behaviour, attendance, and payroll accuracy; escalated concerns or trends as needed
• Minimise stock loss and credit costs through proactive management and oversight
• Build positive relationships across departments and management teams
• Demonstrate flexibility in working shifts, including weekends and Bank Holidays, to meet operational needs

Essential:

• A minimum of 2 x years managerial experience in a warehouse environment
• Experience in a multi-temperature environment
• Must be numerate, literate and highly organised
• Must have good keyboard skills and proficient in Excel & Word
• A team player with excellent communication skills
• Knowledge of Health and Safety regulations
• Knowledge of Food safety regulations

Desirable:

• Knowledge of Voice Technology systems

Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. We operate over 190 cash and carry branches, 8 distribution centres, 5 Best Food Logistics sites, as well as 6 support centre locations across the UK.

Diversity, Equity and Inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome.

We know life looks a little different for each of us. That’s why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers; some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you.

We’re proud that Booker is a Disability Confident Committed Leader and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support you can expect, please contact [e-mail]

Please note

We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles.

On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.

*Booker Group is part of Tesco plc, however, is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco*

For more information about us please visit www.bookergroupjobs.co.uk