Warehouse Team Leader

Cyden Ltd; Swansea; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading warehouse operations company in the UK is seeking a Warehouse Team Leader to oversee daily operations, manage a team, and ensure compliance with quality standards. The ideal candidate will have supervisory experience in regulated industries and a forklift operator certification. This role offers competitive pay with additional benefits like pension contributions and holiday allowances.

Benefits

25 days holiday plus Bank holidays

5% company pension contributions

Employee assistance programme

Cycle to work scheme

Qualifications

• Experience in a regulated industry like medical devices or technology manufacturing.
• Knowledge of Lean Manufacturing or Six Sigma principles is a plus.

Responsibilities

• Supervise daily operations of the warehouse.
• Lead and train warehouse operatives.
• Ensure compliance with health and safety regulations.
• Manage inventory accuracy.

Skills

Previous warehouse operations experience

Supervisory or team leader experience

Familiarity with warehouse management systems

Understanding of health and safety regulations

Education

Forklift operator certification

Certification in warehouse/supply chain management

Job description

The Warehouse Team Leader will be responsible for supervising the day‑to‑day operations of the warehouse, ensuring that all materials, components, and finished goods are received, stored and dispatched accurately and efficiently. Reporting to the Warehouse Manager, you will lead a team of warehouse operatives, ensuring that they meet performance targets related to safety, accuracy and productivity. As the Warehouse Team Leader, you will also be responsible for ensuring that warehouse operations adhere to company policies and quality standards, including compliance with ISO 13485. You will work closely with the Warehouse Manager, production and quality teams to maintain accurate inventory levels, ensure timely shipments and support the overall production process.

Supervise Warehouse Operations

• Oversee the daily operations of the warehouse, including the receipt, storage and dispatch of materials, components, and finished products.
• Ensure that warehouse activities, such as picking, packing, loading and unloading, are performed efficiently and meet company quality and safety standards.

Team Leadership and Development

• Supervise and lead a team of warehouse operatives, line feeders and decant operatives ensuring that they meet performance expectations related to productivity, accuracy and safety.
• Provide on‑the‑job training and mentorship to warehouse staff, ensuring they understand their roles and responsibilities.

Inventory Management and Accuracy

• Work with the warehouse team to ensure accurate inventory levels by conducting regular cycle counts and stock audits.
• Ensure that inventory movements are accurately recorded in the warehouse management system (WMS) and aligned with MRP/ERP systems.

Health and Safety Compliance

• Ensure that all warehouse activities comply with health and safety regulations, including the use of personal protective equipment (PPE) and safe handling of materials and equipment.
• Conduct regular safety inspections and ensure that all team members follow established safety protocols.

Quality Control and Regulatory Compliance

• Ensure that all incoming and outgoing materials are inspected and meet the quality standards required for the production of IPL and light‑based devices.
• Support compliance with ISO 13485 and FDA regulations, ensuring that warehouse processes meet the required standards for medical device production.

Process Improvement

• Work with the Warehouse Manager to identify and implement process improvements aimed at increasing warehouse efficiency, reducing waste and improving workflow.
• Monitor key warehouse metrics (e.g. order accuracy, pick rates, stock discrepancies) and suggest improvements to enhance performance.

Collaboration with Other Departments

• Collaborate with the production, planning and procurement teams to ensure timely delivery of materials for production and dispatch of finished goods to meet customer demand.
• Communicate effectively with other departments to resolve any issues related to material availability, stock levels or order fulfillment.

Warehouse Maintenance and Equipment

• Ensure that the warehouse is clean, organized and well‑maintained.
• Monitor the condition of warehouse equipment, such as forklifts and pallet jacks, and arrange for maintenance or repairs as needed.

Key Objectives/KPIs

• Inventory Accuracy
• Order Fulfilment and Accuracy
• Warehouse Productivity
• Health and Safety Compliance
• Team Development and Training
• Process Improvement Implementation

These tasks are not intended as an exhaustive list of the post holder's duties. The post holder is expected to carry out any reasonable request as deemed appropriate by their Line Manager to support business needs. Specific responsibilities and authorities are defined in procedures relevant to the role.

Qualifications

• Previous experience in warehouse operations, preferably in a supervisory or team leader role within a regulated industry (e.g. medical devices, skincare or technology manufacturing).
• Familiarity with warehouse management systems (WMS) and MRP/ERP software for inventory tracking and planning.

Education, Qualifications and Training – Essential

• Forklift operator certification

Education, Qualifications and Training – Desirable

• Certification in warehouse management, supply chain management or a related field is an advantage.
• Knowledge of Lean Manufacturing or Six Sigma principles is a plus.

In return we offer competitive rates of pay, 25 days holiday plus Bank holidays rising to 30 with length of service, 5 % company pension contributions, company sick pay, employee assistance programme and cycle to work scheme.

CyDen is committed to being an equal opportunities employer and values diversity.