Warehouse Team Leader

N2O; Hook; On-site; GBP 27,000 - 29,000; Full time

Job summary

A creative brand experience agency in Hook, UK, seeks a Warehouse Team Leader to manage daily warehouse operations. Responsibilities include coordinating goods receipt and dispatch, managing a team, and ensuring a safe working environment. Candidates should have leadership experience, knowledge of stock management, and the ability to work under pressure. A competitive salary and benefits are included with the role.

Benefits

Salary £27-29k gross per annum

23 days annual leave increasing to 30

Option to buy/sell holiday

Life Assurance

Retail Discount Scheme

Employee Assistance Programmes

Digital GP Service from Day 1

Free medical/dental healthcare after 2 years

Salary Sacrifice pension schemes

Free breakfasts and drinks

Qualifications

• Experience in people management and staff development.
• Experience in a fast-paced warehouse environment.
• Understanding of material and stock management techniques.
• Methodical planning and delegation abilities.
• Ability to lift and move heavy packages.
• Good teamwork and communication skills.
• Ability to follow SOPs and work tidily.
• Ability to work under tight deadlines.
• Good verbal and written English skills.
• Basic computer skills with training provided.
• Understanding of Health & Safety Regulations.

Responsibilities

• Plan, coordinate, and monitor goods receipt and dispatch.
• Manage and motivate a team of warehouse operatives.
• Maintain the Daily Delivery Tracker.
• Ensure accurate stock updates and receipt notifications.
• Check and inspect goods for accuracy.
• Maintain warehouse asset management systems.
• Plan workload and set daily work plans.
• Liaise with various stakeholders and suppliers.
• Coordinate dispatch with courier companies.
• Support team members with operational tasks.
• Champion safe working practices.

Skills

People management

Working in fast-paced environments

Material/stock management techniques

Ability to plan and prioritize

Lifting and moving heavy packages

Teamwork

Following Standard Operating Procedures

Ability to work under pressure

Basic computer skills

Health & Safety Regulations knowledge

Education

Forklift Licence – Counterbalance

Full Driving Licence

Job description

N2O is an award-winning creative brand experience agency. Trusted by the world’s most successful brands to build their brand experiences, we craft insight-led, relevant, engaging, and measurable campaigns that deliver results - at home, in-store, out-of-home and online.

We are looking for a Warehouse Team Leader to assist the Manager and Warehouse teams with the day to day running of the warehouse, ensure the receipt, inventory and reporting of all goods is accurate, packed goods ready for delivery are dispatched on time. This role is based in Hook, Hampshire, working five days a week Monday to Friday but with a requirement to work weekends / Bank holidays during busy periods.

Responsibilities

• Plan coordinate and monitor the receipt, order assembly and dispatch of goods.
• Manage, motivate, and give direction to a small team of warehouse operatives providing training, coaching and guidance where required.
• Ensure the Daily Delivery Tracker is maintained and updated.
• Ensure goods received into the warehouse are signed in; the stock system is updated, and Campaign Managers are advised of their receipt.
• Oversee and undertake the checking and inspection of goods received, ensuring they are of accurate quantity, type, and acceptable quality, ensure quantities match the Goods in Advice.
• Update and maintain Company asset management systems /registers.
• Plan the workload for your area of responsibility including setting out daily work plans.
• Liaise with Campaign Managers, Field Support Managers, Suppliers and Transport Companies.
• Contact courier companies to coordinate the dispatch and delivery of goods.
• Coordinate and support team members in undertaking tasks such producing store notices and delivery notes/ consignment labels using third party portals; loading and unloading goods, and contacting courier companies.
• Maintain, monitor and order warehouse stationery.
• Champion safe working practices, ensuring the warehouse is a clean safe warehouse working environment for all staff to work in, remove hazardous products from site in line with safety regulations.

Qualifications

• People management experience; able to support with staff training, development and engagement.
• Experience of working in a fast-paced warehouse environment, dealing with different product types.
• Understanding of material / stock management techniques and inventory management control methods and procedures.
• Ability to plan the daily workload methodically prioritising and delegating tasks.
• Ability to lift and move boxes, heavy packages, and elements without difficulty, carry out operational tasks as required.
• Works well as part of a team.
• Ability to follow SOP (Standard Operating Procedures); work in a methodical and tidy manner.
• Ability to work under pressure to meet tight operational deadlines.
• Good understanding of both the spoken and written English language.
• Basic computer skills (Excel, Word, Outlook, and other specialist stock tracking software, third party portals) training will be provided.
• Understanding of Health & Safety Regulations and Guidelines. Honesty, reliability and an organised methodical ‘can do’ approach.
• Forklift Licence – Counterbalance
• Full Driving Licence
• Able to accommodate a 40 hour working week.

Benefits

• Salary £27-29k gross per annum depending on experience
• 23 days annual leave rising to 30 after each completed year's service.
• Option to buy/ sell holiday scheme
• Life Assurance
• Retail Discount Scheme
• Employee Assistance Programmes
• Digital 24/7 GP Service available from Day 1
• Free private medical / dental healthcare after 2 years of service
• Salary Sacrifice pension/ cycle to work/ car lease schemes
• Season Ticket Loans
• Free breakfasts, hot and cold drinks