Warehouse Systems Specialist

Gi Group; Stafford; On-site; GBP 30,000 - 45,000; Full time

Job summary

A logistics company in Stafford is seeking a Warehouse Systems Specialist to ensure optimal performance of warehouse execution systems. This role involves troubleshooting technical issues and providing real-time support during shifts, including nights and weekends. The ideal candidate will have experience with WMS and WES, along with strong problem-solving abilities. This is a full-time and permanent position.

Qualifications

• Experience with Warehouse Management Systems (WMS) and Warehouse Execution Systems (WES).
• Strong problem-solving skills and ability to work under pressure.
• Technical knowledge of SCADA systems and WES dashboards.

Responsibilities

• Monitoring and maintaining WES, WMS, and WCS systems.
• Diagnosing and resolving technical issues during operations.
• Providing real-time technical support during shifts.

Job description

Warehouse Systems Specialist Location : Stafford Salary : Competitive Contract Type : Full-time, Permanent Shift Pattern : Regular shifts, outside usual office hours, including nights, early mornings, and weekends to support a 24 / 7 operation About the Role We are seeking a Warehouse Systems Specialist to join our team at the Stafford site. This is a critical role in ensuring the smooth operation and optimisation of our warehouse execution systems, enabling seamless communication between the Warehouse Management System (WMS), Warehouse Control System (WCS), equipment.You will act as the first point of contact for WMS and WES-related issues, working closely with internal teams, system suppliers, and stakeholders to resolve incidents, identify improvements, and support ongoing system enhancements. Key Responsibilities

• Monitor, maintain, and troubleshoot WES, WMS, and WCS systems and message flows
• Diagnose and resolve technical issues across GTP, Ship Sorters, and Pack Benches
• Act as the on-site systems lead for high-severity (P1) issues, ensuring swift resolution
• Provide real-time technical support during shifts, including weekends and nights
• Work with SCADA systems and WES dashboards to ensure continuous performance
• Collaborate with third-party suppliers on escalations, testing, and deployments
• Contribute to system upg...