Warehouse Supervisor

Frasers Group; Mansfield Woodhouse; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading retail company in the United Kingdom seeks a Supervisor to manage a team of Warehouse Operatives and Trainee Supervisors. The ideal candidate will drive performance, ensure adherence to safety standards, and foster a positive work environment. With a focus on coaching, the Supervisor will help meet delivery targets while contributing to a culture of recognition and wellbeing. Competitive benefits await the right applicant, including gym classes and mental wellness support.

Benefits

Recognition and rewards for outstanding performance

Free gym classes and discounted memberships

Access to wellbeing support services

Qualifications

• Experience managing a team in a warehouse setting.
• Ability to drive performance on key metrics.
• Knowledge of safety procedures and adherence.

Responsibilities

• Manage and coach Warehouse Operatives and Trainee Supervisors.
• Monitor delivery and improve performance metrics.
• Ensure safety standards are maintained on-site.

Skills

Experience in Warehousing, Logistics or Supply Chain

High potential for people and change management

Customer focused approach to operational management

Resilient, flexible and approachable

Problem solving ability in a fast paced business

Job description

At Frasers Group we’re rethinking retail. Through digital innovation and unique store experiences, we’re serving our consumers with the world’s best sports, premium and luxury brands globally. As a leader in the industry, we’re elevating the retail experience for our consumers through our collection of established brands, including Sports Direct, FLANNELS, USC, Frasers, and GAME.

Our vision- we are building the worlds most admired and compelling brand ecosystem

Our purpose – we are elevating the lives of the many with access to the world’s best brands and experiences

At Frasers Group, we fear less and do more. Our people are forward thinkers who are driven to operate outside of their comfort zone to change the future of retail, embracing challenges along the way. The potential to elevate your career is massive, the experience unrivalled. To be able to make the most of it you need to live and breathe our principles:

• Think without limits- Think fast, think fearlessly, and take the team with you
• Own itand back yourself- Own the basics, own your role and own the results
• Be relevant -Relevantto our people, our partners and the planet

Are you ready to join the Fearless?

Job Description

As a Supervisor your key responsibilities will include:

• Direct line management and coaching of Warehouse Operatives / Trainee Supervisors including 1:1's to discuss performance vs expectation, identifying SMART goals when performance not met in any of the key functional areas within responsibility
• Working with theSection Manager for your department to monitordelivery to plan and key areas for your shift improve
• Driving performance on key metrics ensuring an efficient warehouse operation which can fulfill customer web and store demand on time and in full
• Drivingthe highest standards of safety on site, working with the Safety team to ensure adherence to all safety routines/procedures (e.g. Floor Safety Inspections, Hazard Spotting, Safety Gembas, Risk Assessments, Audits)
• Reviewing weekly labour plan to ensure cover is adequate, sharing with Section Manager, highlighting issues/feedback.
• Providing detail when daily/weekly targets are not met and creating plan to bridge
• Alongside the Warehouse Leadership team, you'll partner withother key stakeholders to ensure all strategic activity is on track and supported
• Supporting the successful implementation of culture change and turnover reduction

Qualifications

• Experience in Warehousing, Logistics or Supply Chain
• High potential for people and change management
• Customer focused approach to operational management
• Resilient, flexible and approachable
• Problem solving ability in a fast paced business

Additional Information

Along with your benefits package we also offer a wide range of perks for our colleagues:

Reward, Recognition and Opportunities

Frasers Champion- Our employees are at the heart of our business and we ensure individuals are recognised every single month for their hard work. Frasers Champion is a peer nominated scheme where 8 winners will receive double their pay for a month where they have thought without limits, owned it or been relevant.

Retail Reconnect – In order to build the planets most admired and compelling brand ecosystem, all employees must understand our business, product and customers. Each financial year, Head Office employees will gain insights by spending two days in one of our stores or the Warehouse. The goal is to learn how the work you do impacts our teams on the frontline, and to bring ideas back to the office which will improve how we work.

Employee Welfare

Frasers Fit – Our Everlast Gyms Team are on a mission to make our workforce the best, and fittest on the planet! We run free gym classes for employees as well as discounted memberships to our clubs. Frasers Fit is our wellbeing programme which aims to support and improve colleagues Physical, Financial & Mental wellbeing. The app is accessible for every employee and includes training, nutrition and lifestyle advice- all completely free.

Retail Trust – We know that its not just about physical health, mental wellness is equally important which is why all of our employees get free access and support from the Retail Trust charity. This includes a 24 hour wellbeing helpline, wellness hub, counselling and financial/legal support.

What’s next?

Our Recruitment Team will be reviewing applications and all candidates will receive a response, whether you are successful or unsuccessful. Shortlisted applicants may be asked to confirm a few key details before being booked in for a first stage interview with the Recruiter- this will be behaviourally focussed and centred around how you align with our Culture and Values. If successful we anticipate two further interview stages with the Hiring Manager/wider team which will be more technically focussed and could include a presentation/task so we can see your skills in action.