Warehouse Supervisor

British Heart Foundation; Watford; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading charitable organization in Watford seeks a Warehouse Supervisor to oversee operations in their retail home store. The role involves leading a team, ensuring the efficient movement of stock, and maintaining a productive work environment. The ideal candidate will have experience in retail or hospitality, demonstrate strong leadership and organizational skills, and be motivated to help fund important research. Full-time hours include weekends and bank holidays on a rota basis.

Benefits

38 days annual leave

Holistic support leave

Enhanced family policies

Wagestream - early access to wages

25% staff discount

Health cash plan

Access to 24/7 Virtual GP

Pension with employer contribution

Cycle to work scheme

Discounts on gym memberships

Qualifications

• Experience in retail, hospitality, or customer-focused industry as a team leader or supervisor.
• Motivated and commercially driven to lead a team.
• Ability to thrive in a hands-on, fast-paced environment.

Responsibilities

• Lead and support the warehouse team to meet operational objectives.
• Ensure safe and productive working environment.
• React quickly to fast-changing situations.

Skills

Team leadership

Organizational skills

Proactive approach

Customer service focus

Adaptability

Job description

Are you an experienced team leader or supervisor in retail or hospitality, looking to progress further into a management role?

We're looking for a Warehouse supervisor to join one of our retail home store teams, where your organisational skills and proactive approach will make a crucial contribution to selling our preloved items.

Our Warehouse Managers work alongside the management team to deliver key objectives and ensure that the store drives stock in and out to generate sales. You will react to fast changing situations quickly and positively by creating a safe & productive working environment.

Each day is different in this varied, fast paced and hands on role. Due to the volume of collections, deliveries and donations, it is physically demanding, yet most rewarding as you play a part in helping to fund life saving research.

What are we looking for?

• You will be an experienced warehouse or stockroom team leader or supervisor in retail, hospitality or another customer focused industry
• Desirable but not essential to have stock management experience
• Motivated, proactive and commercially driven to lead a team
• Strong organisational and leadership skills
• Thrives working in a hands on, fast-paced environment
• Results driven, resilient and able to adapt to the needs of the business

Our stores are fast-paced and trade 7 days a week. This role requires flexibility to work weekends and bank holidays on a rota basis.

This position is full time working 35 hours per week including weekends on a rota basis.

What’s important to us?

At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online.

In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items and we will continue to build upon our reuse agenda in the years to come.

Everything we do comes back to funding lifesaving research for all heart and circulatory conditions. We are more ambitious and determined than ever – because the cures and treatments we need are in sight. You could be part of getting us there sooner!

Our Equality, Diversity and Inclusion (EDI) Strategy

Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.

Why join the BHF?

We have a strong culture of internal progression and will actively support you to develop your career.

Our generous staff benefits include:

• 38 days annual leave (plus the option to buy and sell leave)
• Holistic support leave of up to 10 additional days off each year
• Enhanced family policies (maternity, paternity and adoption leave)
• Wagestream - early access to wages
• 25% staff discount
• Health cash plan (Dental, Optical, Therapies, etc)
• Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP)
• Pension with employer contribution of up to 10%
• Cycle to work scheme
• Discounts on gym memberships
• Discounts with a wide range of retailers

Ready to apply?

• Click the “Apply” button below.
• You’ll be seamlessly redirected to the BHF Careers page.
• Complete the application form, submit your CV and upload your employment history.

Additional information

• DBS Check: Any offer of employment is subject to a satisfactory DBS check.
• Inclusivity Matters: We’re committed to fairness and consistency. As part of this commitment, we use anonymous CV software during the application process.
• Act Swiftly: Early applications are encouraged. We’ll be reviewing submissions throughout the advertising period and may close the advert early.
• Sponsorship: Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship.
• Should you need any adjustments to the recruitment process, at either application or interview, please contact a member of the Recruitment team.