Warehouse Supervisor

Eco-watch Limited; Ilkeston; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading foodservice company in Ilkeston is seeking a Warehouse Team Leader to ensure operational standards are met in managing goods. You will train and develop the team, maintain safety protocols, and deliver top customer service. The ideal candidate has experience in warehouse supervision, strong IT skills, and is solutions-focused. This full-time position offers a Monday to Friday schedule and comes with various benefits.

Benefits

Additional leave

Casual dress

Cycle to work scheme

Discounted or free food

Employee discount

Life insurance

On-site parking

Referral programme

Qualifications

• Strong IT and administration skills.
• A solutions-focused individual who can manage multiple priorities.
• Experience with stock control in a Foodservice environment.

Responsibilities

• Assist the Operations Manager in recruiting, training, and developing the Warehouse team.
• Ensure professionalism and excellent customer experience.
• Manage the WMS and record all movements accurately.

Skills

Customer Service Focus

Excellent communication

Interpersonal skills

Problem-solving skills

Attention to detail

Team player

Education

Experience working as a Warehouse Team Leader or Supervisor

Knowledge of Health and Safety, Food Safety, HACCP

Tools

Warehouse Management Systems

Powered Pallet Trucks & Fork Lifts certification

Job description

About Creed

At Creed Foodservice, we believe a great workplace starts with great people. Our teams are at the heart of everything we do, bringing passion and expertise to deliver top-quality food products to chefs and caterers across the UK. As part of the Country Range Group, we’ve been making a difference in the food industry since 1972. With distribution centres in Cheltenham, Ilkeston, and High Wycombe, we ensure reliable service nationwide. We’re proud to be a Living Wage accredited employer and were recognised as one of the Top 75 Best Companies to Work For in 2023. If you’re looking for a workplace that values its people and offers real opportunities to grow, Creed is the place to be!

Role Details

This role is to ensure the warehouse operational standards are achieved. As part of the day shift team you will be responsible for the site standards of ambient, chilled & cold-store warehouse. You will ensure all goods are taken in, recorded, and put away accurately and on time and contribute to developing a customer-oriented, solutions-focused team culture. The role must also ensure all processes and procedures relating to Food Safety, Health and Safety, and the company policies are achieved and maintained.

Responsibilities

• Assist the Operations Manager to recruit, train and develop the Warehouse team both for new positions and succession planning.
• Contribute to the development of a diverse, inclusive, solutions-oriented, and customer service-focused culture through coaching and mentoring the team and encouraging two-way communication.
• Listen to and share employee, customer, and stakeholder feedback, and review and suggest ideas and actions to improve employee engagement, action plans, and survey results.
• Share ideas and develop innovative ways of working to improve company performance and employee engagement in line with the business strategy within the departmental budget.
• Ensure that the department demonstrates professionalism and delivers an awesome customer experience to both internal and external customers.
• Ensure the safe, accurate, and timely execution of goods-in, in accordance with company policies.
• Manage the WMS and ensure that all movements are recorded, and checks are in place to ensure that information is accurate and up to date.
• Maintain good sell-by dates and minimise waste by ensuring that stock rotation takes place.
• Ensure that the effective processing of depot waste, paper, cardboard, and plastic takes place.
• Maintain all warehouse-related equipment in a safe and satisfactory condition, adhering to manufacturers recommendations and prevailing legislation.

The Ideal Candidate

The successful candidate must have a positive can do attitude, be keen to learn new skills and have a desire to make a difference. Successful candidates will be highly motivated, not afraid to get stuck in and have the flexibility to work extra hours in line with the business needs.

Essential Qualifications

• Strong I.T and administration skills, Numeracy, and a good level of English.
• Customer Service Focus, Excellent communication, interpersonal, relationship building, and stakeholder management skills.
• An action-oriented individual, who is solutions-focused, can manage multiple priorities and deliver results on time.
• A good team player, with attention to detail and good problem-solving skills that follows processes in place and participates in sharing ideas for improvements.
• Experience working as a Warehouse Team Leader or Supervisor, ideally gained within the Foodservice sector.
• Experience or knowledge of Health and Safety, Food Safety, HACCP and IOSHH procedures.
• Experience with stock control and goods-in within a Foodservice, FMCG, or other temperature-controlled food warehouse environment.
• Supervisory experience, including coaching, mentoring, and team-building skills.
• Experience managing budgets effectively, including cost management.
• Knowledge of Warehouse Management Systems and ideally experience using RF or Voice technology.
• Experience and relevant licence or certification to utilise Powered Pallet Trucks & Fork Lifts would be desirable.

Working Hours

• Monday - Friday 6:00am - 2:30pm

Benefits

• Additional leave
• Casual dress
• Company events
• Cycle to work scheme
• Discounted or free food
• Employee discount
• Life insurance
• On-site parking
• Referral programme
• Store discount

Job Type: Full-time