Warehouse Supervisor

British Heart Foundation; Banbury; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

38 days annual leave

Cycle to work scheme

Health cash plan

Pension with employer contribution

Staff discounts

Job summary

British Heart Foundation is seeking a Warehouse Supervisor to lead a store stockroom team, coordinating stock movements, donations and deliveries to support sales targets.

You will work closely with store management in a fast‑paced environment, maintaining safety and efficiency while providing excellent customer service. The role requires physical work and willingness to cover seven days including weekends and bank holidays.

Qualifications

• Experienced warehouse or stockroom team leader or supervisor in retail, hospitality or a customer‑facing industry.
• Desirable but not essential to have stock management experience.
• Motivated, proactive and commercially driven to lead a team.
• Strong organisational and leadership skills.
• Thrives in a hands‑on, fast‑paced environment.
• Results driven, resilient and adaptable to business needs.
• Comfortable with high levels of manual stock handling.
• Store operates 7 days a week; weekend/bank holiday rota availability.

Responsibilities

• Lead a warehouse team to manage stock inflow and outflow and support collections/donations.
• Collaborate with store management to achieve sales targets and store objectives.
• Ensure a safe, productive working environment and quick responses to fast-changing situations.
• Supervise hands-on stock handling and maintain accurate stock records.
• Support across a network of home stores as needed.

Skills

Team leadership

Warehouse supervision

Stock management

Organisational skills

Proactive mindset

Weekend work

Job description

Are you an experienced team leader or supervisor in retail or hospitality, looking to progress further into a management role?

We're looking for a Warehouse Supervisor to join one of our retail home store teams, where your organisational skills and proactive approach will make a crucial contribution to selling our preloved items.

Our Warehouse Supervisors work alongside the management team to deliver key objectives and ensure that the store drives stock in and out to generate sales. You will react to fast changing situations quickly and positively by creating a safe & productive working environment.

Each day is different in this varied, fast paced and hands on role. Due to the volume of collections, deliveries and donations, it is physically demanding, yet most rewarding as you play a part in helping to fund life saving research.

Candidate must be fully flexible to work across 7 days per week including Weekends and Bank Holidays.

What are we looking for?

• You will be an experienced warehouse or stockroom team leader or supervisor in retail, hospitality or another customer focused industry
• Desirable but not essential to have stock management experience
• Motivated, proactive and commercially driven to lead a team
• Strong organisational and leadership skills
• Thrives working in a hands on, fast-paced environment
• Results driven, resilient and able to adapt to the needs of the business
• Comfortable with a high level of hands on manual work that involves moving large items/volumes of stock
• Our stores are fast-paced and trade 7 days a week. This role requires flexibility to work weekends and bank holidays on a rota basis.

What’s important to us?

• At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online.
• Since 1961, British Heart Foundation has been at the forefront of research that has helped to halve annual deaths from cardiovascular disease in the UK. But our work is needed more than ever.
• In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items and we will continue to build upon our reuse agenda in the years to come.

Belonging at BHF

We are committed to fostering a workplace where everyone feels valued and supported. Embracing different perspectives and backgrounds strengthens our organisation and empowers us to make a real difference together.

Why join the BHF?

We have a strong culture of internal progression and will actively support you to develop your career.

38 days annual leave (plus the option to buy and sell leave)

Holistic support leave of up to 10 additional days off each year

Enhanced family policies (maternity, paternity and adoption leave)

Wagestream - early access to wages

Health cash plan (Dental, Optical, Therapies, etc)

Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP)

Pension with employer contribution of up to 10%

Cycle to work scheme

Discounts on gym memberships

Discounts with a wide range of retailers

What do I need to know?

DBS Check: Any offer of employment is subject to a satisfactory DBS check

Inclusivity Matters: We’re committed to fairness and consistency. As part of this commitment, we use anonymous CV software during the application process

Act Swiftly: Early applications are encouraged. We’ll be reviewing submissions throughout the advertising period and may close the advert early

Sponsorship: Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship.

Should you need any adjustments to the recruitment process, at either application or interview, please contact a member of the Recruitment team.