Warehouse Shift Manager

Greggs Plc; Kettering; On-site; GBP 38,000 - 48,000; Full time

Benefits offered by this job

Management Bonus

Pension with 7% employer contributions

Colleague discount (up to 50%)

Profit share (10% of profits)

25 days annual leave + 1 floating day

Option to purchase extra annual leave

Colleague share plans - Greggs shares

Private Medical Insurance

Income Protection

Death in service benefit

Wellbeing app access

Savings and discounts

Career progression

Job summary

Greggs Plc is seeking a Dayshift Warehouse Shift Manager for the new Kettering National Distribution Centre (KNDC). You will lead a team of Section Leads and Warehouse Operatives to ensure safe, efficient and highly automated operations supporting our shops and distribution network.

Based at Symmetry Park, you will drive performance against KPIs, manage labour deployment and stock accuracy, and collaborate with Engineering and Automation teams to maximise equipment availability and throughput.

Qualifications

• Experience leading teams within a warehouse/logistics environment.
• Strong planning and organizational skills.
• Ability to communicate complex data terminology clearly to business users.

Responsibilities

• Lead, motivate and develop a team of Section Leads and Warehouse Operatives.
• Manage day-to-day warehouse operations across a highly automated environment.
• Ensure automation systems, processes and people work together to deliver operational excellence.
• Drive inventory accuracy through effective stock control and coaching.
• Monitor performance against safety, service, productivity and quality KPIs.
• Manage labour deployment, resource planning and shift performance.
• Collaborate with Engineering, Automation and Flow Control teams to maximise equipment availability and throughput.

Skills

Leadership

Team management

KPIs & data-driven

Stock control

Automation awareness

Microsoft 365

Tools

WMS

SAP EWM

WCS

Job description

We're looking for ambitious and driven Warehouse Shift Manager to join the leadership team at our new Kettering National Distribution Centre (KNDC). This is a unique opportunity to play a key role in our brand-new distribution site, situated at Symmetry Park Kettering. Our KNDC site is a major investment in Greggs' future, bringing together cutting-edge automation, new systems, and industry-leading logistics processes to support our continued growth. As a Dayshift Warehouse Shift Manager, you will lead a team of Section Leads and Warehouse Operatives, ensuring the safe, efficient, and effective operation of a highly automated distribution centre. You will lead the warehouse operation on your shift, driving performance against operational targets, maintaining stock accuracy, optimising the use of resource and equipment, and ensuring outstanding service for our shops and distribution centre network.

• Colleague Networks - internal groups where colleagues and their allies can share their own experiences, offer feedback on the way we do things at Greggs, and provide support to one another, This is a full-time role, however flexibility in this will be considered
• We know that having a work-life balance is important, so we offer our colleagues as much flexibility as possible in line with the needs of their role
• The base location for this role is Kettering NN14 1FQ

What you'll do

• Lead, motivate and develop a team of Section Leads and Warehouse Operatives.
• Manage day-to-day warehouse operations across a highly automated environment.
• Ensure automation systems, processes and people work together to deliver operational excellence.
• Drive inventory accuracy through effective stock control and coaching
• Monitor performance against safety, service, productivity and quality KPIs.
• Manage labour deployment, resource planning and shift performance
• Work closely with Engineering, Automation and Flow Control teams to maximise equipment availability and throughput.
• Have advanced IT skills including Microsoft 365, SharePoint, Word, Excel, Outlook, PowerPoint, and Teams
• Foster a culture of safety, accountability, teamwork and continuous improvement.
• A good communicator, able to operate at all levels clearly and concisely with the proven ability to communicate complex data terminology so it is understood by the data owner and the business
• Are supportive of an inclusive culture - recognising and valuing that difference is good
• You'll thrive in this role if you:
• Have experience leading teams within a warehouse, logistics or distribution environment.
• Are passionate about operational excellence and delivering results through people.
• Have experience managing supervisors, team leaders or Section Leads.
• Understand inventory management, stock accuracy and warehouse control processes.
• Have strong planning and organisational skills and can effectively manage competing priorities.
• Demonstrate commercial awareness and understand how operational performance impacts cost and service.
• Are confident using KPIs, data and reporting to drive decisions and improvements.
• Have excellent communication and leadership skills with the ability to engage teams at all levels.
• Remain calm under pressure and are capable of making effective decisions in a fast-paced environment.

Desirable Experience

• Experience working within an automated warehouse or distribution centre.
• Knowledge of WMS, SAP EWM, WCS or similar warehouse systems.
• Experience supporting operational change, automation projects or site start-ups.
• Understanding of continuous improvement methodologies and problem-solving techniques.

• Management Bonus Scheme which is worth up to 10% of your salary
• Pension scheme with matching employer contributions up to 7%
• Colleague discount, up to 50% off our own-produced products
• Profit share - We want everyone to share in the success of the business, so we distribute 10% of our profits to all our colleagues who have at least 6-month service, or more, each year
• 25 days (5 weeks) annual leave, pro-rated, increasing with service (in addition to bank holidays), plus 1 additional floating day
• The opportunity to purchase additional annual leave twice a year
• Colleague share plans, giving you the opportunity to save and invest in Greggs, with the chance to buy Greggs shares at a discounted rate
• Private Medical Insurance which is free for you and subsidised for your dependants
• Income Protection should you become unable to work due to long-term sickness
• Death in service benefit which provides a lump-sum payment equal to 4 times your year's salary
• Virtual GP, Physiotherapy and Lifestyle Consultations - we provide access to a fantastic total wellbeing app for you and your family
• Employee Assistance Programme - we provide all colleagues with access to an EAP helpline providing mental health support as well as financial and legal support
• Savings and discounts, including digital gift card discounts, online cashback, in-store and online coupons and lifestyle offers
• Career progression and learning and development opportunities