Overview
Warehouse Shift Manager
Location: Bolton
Shift pattern: 4pm - 12am, Monday to Friday (fixed shift pattern)
Salary: £35,000 per annum
The Company
Our client offers a friendly and trusted pharmacy service through their network of branches to local communities. They pride themselves on customer service and offering a personalised service to everyone they deal with and work with.
Role Description
Management of the warehouse operations ensuring compliance with MHRA GDP guidelines and all other regulatory and legal requirements. To maximise efficiency and productivity through effective deployment of available resources. Building teams and leading colleagues to achieve the highest standards of performance to set KPIs.
Key Responsibilities
- The management and coordination of the warehouse operations and team leaders with the overall goal of achieving the business KPIs & SLAs.
- Ensure that all colleagues receive the required standard of training initial and ongoing, relevant to each role or task.
- Ensure individual performance is maintained at a high level through effective leadership, motivation and personal example.
- Drive productivity, accuracy and performance through the effective use of available resources, equipment and systems.
- Present and implement new ideas to drive a continuous improvement culture through excellent communication skills.
- Control all costs and expenditure to set budgets, whilst maximising the performance of the entire operation.
- Ensure compliance with all Health & Safety procedures.
- Deliver regular team briefs and encourage a positive culture.
Objectives
- Ensure the team is trained to GDP and GDP guidelines are adhered to at all times. Agree and manage a robust thorough QC process for both picks and orders ready for dispatch. Support with recruitment, staff training and monitor performance to ensure KPIs are met.
- Liaise with other shifts to ensure smooth daily operation of the whole site.
- Maintain and monitor all relevant equipment required for the shift, such as scanners, containers, etc.
- Ensure adequate resources are available for the shift whilst ensuring all holiday entitlement is used to the agreed plan, thus ensuring no build-up of holidays in the last calendar month.
- Review and discuss with Quality Department any required changes/updates to SOPs.
- Complete required Change Control forms (as required).
- Complete required Deviation Forms (as required).
Employee Attributes
- Proven experience of managing a warehouse distribution environment.
- Experience of A-Frame Warehouse Picking System would be an advantage but not essential.
- Multi-skilled mentality, willing to learn any job required.
- Enthusiastic and proactive attitude to the job is a must.
- High level of attention to detail with a “right first time” approach.
Knowledge, Skills, Experience and Qualifications
Essential
- Excellent organisational, planning and communication skills to meet strict deadlines.
- Team focused with experience in leading, coaching and managing individuals and teams.
- Decisive and proactive with excellent problem-solving skills.
- Flexibility, commitment and willingness to change working hours to suit the needs of the operation. Responds effectively to unforeseen problems and ability to adapt to resolve.
- Conscientious, reliable, with good attendance and timekeeping standards.
Desirable
- Excellent understanding of working in pharmaceutical warehouse to MHRA GDP guidelines.
- Experience in working with RFD technology.
- Experience in writing and maintaining Standard Operating Procedures (SOPs).
If you feel your experience is a good match to the role, we'd love to hear from you. Apply today!