Warehouse Shift Manager

Sally Europe; Blackburn; On-site; GBP 26,000 - 32,000; Full time

Job summary

Sally Europe is seeking a proactive Shift Leader to join our Distribution Centre in Blackburn. You will own daily warehouse operations, drive KPI performance, manage inventory, and champion health, safety, and inclusion to ensure our products reach customers safely and efficiently.

You will lead a diverse team, plan shifts, monitor KPIs, and implement improvements while maintaining SOX and quality standards.

Qualifications

• Experience leading warehouse teams and driving performance.
• Knowledge of health, safety, and quality standards.
• Ability to manage stock accuracy and cycle counts.

Responsibilities

• Lead and support a diverse warehouse team to hit performance targets.
• Manage resources and shift planning to meet operational goals.
• Monitor KPIs and implement improvement initiatives.
• Ensure compliance with SOX, health & safety, and quality standards.
• Oversee inventory accuracy and regular cycle counts.

Skills

Team leadership

Performance management

Clear communication

Problem solving under pressure

Customer focus

Tools

WMS systems

Forklift operations

Job description

At Sally Europe, we're on a mission to inspire a more colourful, confident, and welcoming world—starting with our people. We're looking for a proactive and inclusive Shift Leader to join our Distribution Centre team and lead the way in delivering outstanding operational performance and team development.

What You'll Do...

As a Shift Leader, you'll take ownership of the daily warehouse operations. From achieving KPIs and managing inventory to championing health, safety, and inclusion, you'll be a vital part of ensuring our products reach our customers efficiently and safely.

Your Day-to-day Will Include

• Leading and supporting a diverse warehouse team to hit performance targets


• Managing resources and shift planning to meet operational goals


• Monitoring KPIs and implementing improvement initiatives


• Ensuring compliance with SOX, health & safety, and quality standards


• Overseeing inventory accuracy and regular cycle counts


• Fostering a culture where everyone feels safe, respected, and valued

What You'll Bring...

We're not looking for perfection—we're looking for potential. If you have experience leading teams in a warehouse or distribution setting and you're passionate about operational excellence, you'll thrive here.

We'd Love To Hear From You If You

• Have experience leading warehouse teams and driving performance


• Are confident managing compliance, cost control, and stock accuracy


• Communicate clearly, coach effectively, and value diverse perspectives


• Stay calm under pressure and solve problems with a positive outlook


• Have a strong focus on health, safety, and customer satisfaction

Bonus Points If You Also Bring

• IOSH Managing Safely (required) or NEBOSH certification


• Knowledge of WMS systems and forklift operations


• FLT licence, CPC, or Lean Six Sigma qualifications

Why You'll Love It Here...

At Sally Europe, we live by our values: Be Yourself. Be Bold. Be An Owner. Be An Inspiration. Be Part of Something Bigger. We believe that when people feel empowered to be themselves, they do their best work. We'll support you to grow, challenge the norm, and create experiences that leave a lasting impact.

We welcome applications from everyone and are committed to fostering an inclusive workplace where diversity is celebrated. As part of our culture to 'add colour to the world,' we ensure fair treatment for all, regardless of age, disability, gender, marital status, pregnancy, race, religion, or sexual orientation.