Warehouse Optimisation Manager

Willis Global Ltd; Greater London; Hybrid; GBP 59,000 - 70,000; Full time

Job summary

A leading recruitment consultancy is seeking a Warehouse Optimisation & Product Manager in the Greater London area. This hybrid role involves driving operational excellence and implementing innovative warehouse technologies. The ideal candidate will have over 5 years of experience in logistics, with a strong focus on process improvement and data analytics. Competitive salary and generous benefits package are offered.

Benefits

Competitive salary

25 days holiday plus public holidays

Pension scheme

Private health insurance

Life assurance

Free on-site parking

Qualifications

• Minimum 5 years’ experience in warehouse operations, logistics, or supply chain management.
• Proven success in process improvement and/or warehouse systems management.
• Track record of implementing automation, WMS, or efficiency-driven technologies.

Responsibilities

• Analyse current warehouse processes to identify inefficiencies and bottlenecks.
• Develop and implement strategies to improve throughput and accuracy.
• Lead continuous improvement initiatives using Lean or Six Sigma methodologies.

Skills

Process improvement

Data analytics tools

Communication skills

Project management

Job description

Our client, a highly regarded freight forwarding and logistics specialist for the aerospace industry, are looking for a Warehouse Optimisation & Product Manager to join their team based in the London Heathrow area.

Main Purpose of the Role

Reporting to the VP of Global Operations, the Warehouse Optimisation & Product Manager is responsible for driving operational excellence through process improvement, data‑led decision‑making, and the implementation of innovative warehouse technologies (e.g., WMS, automation, analytics platforms). This hybrid role combines operational efficiency with product ownership – ensuring warehouse workflows, systems, and teams operate at peak performance to achieve business goals. The position plays a key role in maintaining the company’s industry‑leading warehouse service offering across its global network, delivering measurable value and exceptional results for their clients.

On Offer

• A key role with global responsibility and reporting to the VP of Operations in the US. Opportunity to grow expertise through ongoing coaching, training and development sessions
• Competitive salary of c.£70K, dependant on experience
• Generous holiday with 25 days per year, plus UK public holidays and an additional day for your birthday
• Contributory pension scheme, private health insurance, life assurance, Employee Assistance Programme and Free on‑site parking

Duties and Responsibilities of the Warehouse Optimisation & Product Manager

Operational Efficiency

• Analyse current warehouse processes (receiving, picking, packing, shipping, inventory control) to identify inefficiencies and bottlenecks.
• Develop and implement strategies to improve throughput, accuracy, and cost‑effectiveness.
• Lead continuous improvement initiatives using Lean, Six Sigma, or Kaizen methodologies.
• Establish, monitor, and refine KPIs such as order accuracy, pick rate, fulfilment time, and space utilisation.
• Standardise operational best practices and SOPs across all warehouse locations.
• Develop slotting and storage strategies in conjunction with the use of storage media to maximise storage density and operational efficiency.

Product & Systems Management

• Own the roadmap, implementation, and optimisation of warehouse management and automation systems (WMS, ERP integrations, dashboards, robotics).
• Collaborate with internal IT and external vendors to design scalable, efficient, and tailored technology solutions.
• Gather and translate operational feedback into actionable system improvements and feature development.

Data & Reporting

• Design and maintain analytics dashboards and reports to monitor performance against key metrics.
• Conduct root‑cause and trend analyses to identify operational risks and opportunities.
• Deliver regular insights and recommendations to leadership, enabling strategic decision‑making and continuous optimisation.

Customer

• Partner with Customer Solutions Teams to deliver comprehensive and compelling RFQ responses.
• Translate customer requirements into tailored operational and technology‑based solutions.
• Collaborate with IT to integrate customer‑driven technology initiatives.
• Attend Customer QBRs to present performance data, discuss continuous improvement initiatives, and identify cost‑saving opportunities.

Leadership & Collaboration

• Partner with cross‑functional teams (Customer Solutions, Operations, Transport, and IT) to align on efficiency and technology goals.
• Lead workshops and training sessions to embed a culture of continuous improvement within warehouse teams.
• Act as the bridge between warehouse operations, technology, and product development.

To Be Considered for the Warehouse Optimisation & Product Manager

• Minimum 5 years’ experience in warehouse operations, logistics, or supply chain management.
• Proven success in process improvement and / or warehouse systems management.
• Track record of implementing automation, WMS, or efficiency‑driven technologies.
• Proficiency in data analytics tools and project management methodologies.
• Excellent communication, stakeholder engagement, and presentation skills.
• Ability to lead cross‑functional projects across technical and non‑technical teams.
• Strong project and change management experience (Agile, PMP, or Prince2 desirable).

For more details, please contact Willis Global – a leading Recruitment Consultancy for the Supply Chain & Logistics Industry