Warehouse Manager

Dynamic Merchandise; Melton Mowbray; On-site; GBP 35,000 - 42,000; Full time

Job summary

Dynamic Merchandise in Melton Mowbray is seeking an experienced Warehouse Manager to run the day-to-day operation of the warehouse. You will lead the team, ensure safe receipt, storage and dispatch of goods, and uphold productivity, accuracy and customer service.

You will oversee stock management, WHMS usage, process improvements, H&S compliance and budgeting, while training staff and coordinating with HR. This is a hands-on leadership role across multiple sites.

Qualifications

• Proven experience in warehouse and logistics management.
• Strong leadership and people-management skills.
• Excellent organisational and time-management abilities under pressure.
• Excellent interpersonal and communication skills.
• Experience using Microsoft 365.
• Expert knowledge and experience of Warehouse Management Systems (WHMS).
• Strong knowledge of health and safety legislation and warehouse best practice.
• Experience across all aspects of logistics, including fulfilment, kitting and project work.
• Clean UK driving licence; multi-site role.
• Counterbalance and/or flexi forklift licences preferred but not essential.

Responsibilities

• Manage the daily operation of the warehouse, ensuring efficient workflows and targets.
• Lead, motivate and develop the warehouse team, ensuring skills are up to date.
• Oversee stock management, Goods In/Out accuracy and space planning using WHMS.
• Identify and implement process improvements to increase efficiency.
• Ensure compliance with health and safety requirements and company policies.
• Conduct regular health and safety checks and maintain records.
• Manage operational budgets, forecasting and cost control.
• Lead quality assurance to meet service standards and KPIs.
• Recruit and develop permanent and agency staff with HR.
• Develop processes, training materials and guides; coordinate with stakeholders.
• Maintain CRM documentation and communications records.

Skills

Warehouse management

Leadership

People-management

Organisational skills

Time-management

Communication skills

Microsoft 365

WHMS knowledge

Tools

Warehouse Management System (WHMS)

Job description

Wage: £35,000 - £42,000 (+discretionary bonus) - dependent upon experience

About the role

We are looking for an experienced and motivated Warehouse Manager to take responsibility for the efficient day-to-day operation of our warehouse in Melton Mowbray.

This is a hands-on leadership role, responsible for ensuring the safe and efficient receipt, storage and dispatch of goods, whilst maintaining high standards of productivity, accuracy and customer service.

You will lead, motivate and develop the warehouse team, oversee inventory and stock management, ensure compliance with health and safety requirements, and identify opportunities to improve processes and operational efficiency.

Key responsibilities

• Manage the daily operation of the warehouse, ensuring efficient workflows and achievement of operational targets.


• Lead, motivate and develop the warehouse team, ensuring colleagues have the skills and knowledge required to perform effectively.


• Take responsibility for stock management, including Goods In / Goods Out accuracy, space planning and stock checks using the Warehouse Management System (WHMS).


• Identify and implement process improvements to increase efficiency and productivity.


• Ensure all warehouse operations comply with relevant legislation, regulations, safety codes and company policies.


• Complete and maintain daily, monthly and annual health and safety checks and records, ensuring a safe, clean and well-organised working environment.


• Manage operational budgets, including forecasting, resource allocation and cost control.


• Lead quality assurance activity to ensure service standards and customer KPIs are achieved, including product testing.


• Recruit, manage and develop permanent and agency staff, working closely with HR.


• Develop operational processes, best-practice materials and guides, and deliver training to relevant stakeholders.


• Work with HR to ensure training matrices remain relevant and up to date.


• Maintain full engagement with the CRM system, ensuring relevant documentation and communications are accurately recorded and filed.

About you

We are looking for someone with strong warehouse and logistics experience who can lead a team effectively while remaining organised, analytical and adaptable in a busy operational environment.

You will have:

• Proven experience in warehouse and logistics management.


• Strong leadership and people-management skills.


• Excellent organisational and time-management skills, with the ability to remain calm under pressure and adapt to changing priorities.


• Excellent interpersonal and communication skills.


• Experience using Microsoft 365 packages.


• Expert knowledge and experience of Warehouse Management Systems (WHMS).


• Strong knowledge of health and safety legislation and warehouse best practice.


• In-depth experience across all aspects of logistics.


• Experience of fulfilment, kitting and project work.


• A clean UK driving licence, as this is a multi-site role.


• Counterbalance and/or flexi forklift and scissor lift licences are preferable but not essential