Warehouse Front Desk Admin

GXO Logistics; Runcorn; On-site; GBP 24,000 - 30,000; Part time

Job summary

A leading supply chain solutions provider in Runcorn is seeking a Front Desk Administrator to manage site administration, support customer requests, and liaise with warehouse operations. This part-time role offers a salary up to £29,243.58 per annum and includes benefits like dental insurance and a pension scheme. Candidates should possess strong organisational skills and be proficient in MS Excel. Join a dynamic team within a fast-paced environment.

Benefits

Flexible dental insurance plans

Company sponsored pension scheme

Online GP service

Employee assistance programme

High street discounts

Cycle to work scheme

Qualifications

• Experience in administration and document control.
• Proactive mindset to solve problems and deliver positive outcomes.
• Capability to maintain stock accuracy and compliance.

Responsibilities

• Manage daily stock administration and document control.
• Liaise with warehouse operators and prepare delivery documentation.
• Build positive relationships with customers and teams.

Skills

Organisational skills

Attention to detail

Problem-solving skills

Interpersonal skills

Customer focus

Tools

MS Excel

MS Word

MS 365

SAP

Job description

Are you passionate to engage and support customer requests? Ready to utilise your savvy organisational and administration skills? GXO have just the role for you! We are currently seeking a driven Front Desk Administrator based in our Diageo packaging plant in Runcorn. You'll be joining our GXO on site admin and management team of 20, working closely with the customer on-site production team, warehouse operations, hauliers and management. This is a great opportunity within a fast paced, constantly changing operation, driven by our customer production plans.

This is a part time, permanent position. Working 4 on 4 off Days rota (hours between 6:00 AM to 2.00 PM and 2.00 PM to 10.00 PM). Days will be on a rota of 4 on 4 off between Monday to Sunday.

Pay, benefits and more:

We're looking to offer a salary of up to £29,243.58 per annum and 20 days annual leave (inclusive of bank holidays). Your benefits package includes flexible dental insurance plans, a company sponsored pension scheme, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. You'll also have access to our MyBenefits platform offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more!

What you'll do on a typical day:

• Site Administration & Document Control: Manage daily stock administration, document control, and ensure compliance with internal processes and standards
• Operational Support & Coordination: Liaise with warehouse operators work streams and WMS' to ensure deliveries completed within required times, booking of haulier drivers and preparation of administration and delivery documentation for outbound loads
• Customer & Department Communication: Build positive relationships with customers and internal teams, maintain effective communication across departments, and respond constructively to requests
• Stock Integrity & Reporting: Assist in maintaining stock accuracy, manage claims, complete investigations into discrepancies, and produce reports
• Safety & Compliance: Adhere to health, safety, fire, and security requirements, promote GXO values, and support customs processes (TSS, Descartes) and monthly stock counts

What you need to succeed at GXO:

• Excellent organisational and attention to detail, with strong experience in MS Excel, Word and 365 packages (SAP beneficial)
• Customer focused, decisive and proactive mindset to approach problems and positive outcomes.
• Strong problem-solving, interpersonal and influencing skills

We engineer faster, smarter, leaner supply chains.

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work.GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.