Warehouse - Driver Mate

Bestway Group; Northampton; Remote; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Competitive hourly rate

Pension

22 days annual leave

Onsite parking

Job summary

Bestway Group is seeking a Drivers Mate to join our delivery team in Northampton. You will assist the driver with multi-drop deliveries, ensure orders are loaded correctly, and help maintain depot standards to enhance on-time performance.

You will also handle stock, pick and pack, manage temperatures for chilled/frozen goods, and provide friendly customer service to ensure a smooth on-road and in-depot operation.

Qualifications

• Punctual and reliable with strong time management.
• Excellent communication and customer service skills.
• Team player with adaptability.

Responsibilities

• Assist the driver during multi-drop deliveries, ensuring orders are handled safely and correctly.
• Work with the depot team to ensure all orders loaded for delivery are accurate.
• Handle stock on and off vehicles, following manual handling best practices.
• Ensure delivery paperwork is completed correctly and payments are received.
• Pick and pack stock at the agreed rate within the depot.
• Maintain vehicle and depot housekeeping standards at all times.
• Manage temperatures for chilled and frozen deliveries.
• Ensure damages are dealt with in the correct manner.
• Provide excellent service to customers and support smooth on-road and in-depot operations.

Skills

Timekeeping

Customer service

Communication

Teamwork

Job description

Drivers Mate

About the role

We currently have an opportunity for a Drivers Mate to join our team. You will assist the driver in delivering orders from the Delivery Centre or Hub to customers, ensuring orders are delivered on time and that every customer receives excellent service. You will also support the wider delivery operation through accurate picking, packing, stock replenishment, and maintaining depot standards.

About Bestway

Bestway Group is a diversified multinational family-owned business with annualised turnover in excess of £4.5 billion. Starting off as a chain of retail convenience stores, the Group has grown to become a diversified multinational business with interests across the wholesale, pharmacy, real estate, cement and banking sectors. The Group is also the largest overseas investor in Pakistan.

Owned by the Pervez, Choudrey and Sheikh families, Bestway Group was founded in 1976 by Sir Anwar Pervez OBE H Pk, who remains Chairman. Serving over 12 million customers and employing over 28,000 individuals, the Group supports and serves communities across the UK, Pakistan and the Middle East.

Responsibilities:

• Assist the driver during multi-drop deliveries, ensuring all orders are handled safely and correctly.
• Work with the depot team to ensure all orders loaded for delivery are accurate.
• Handle stock on and off vehicles, following manual handling best practices.
• Ensure delivery paperwork is completed correctly and payments are received.
• Pick and pack stock at the agreed rate within the depot.
• Maintain vehicle and depot housekeeping standards at all times.
• Manage temperatures for chilled and frozen deliveries.
• Ensure damages are dealt with in the correct manner.
• Provide excellent service to customers and support smooth on-road and in-depot operations.

The Ideal Candidate

• Excellent timekeeping and reliability.
• Enthusiastic, adaptable, and flexible in approach.
• Good verbal and written communication skills.
• Strong customer service skills.
• A supportive team player with excellent listening skills.

Benefits

• Competitive hourly rate
• Pension
• 22 days annual leave
• Onsite parking

We understand that no applicant ever ticks every box, so please do consider applying should some or most of the above apply. Bestway Group is an equal opportunity employer and we value diversity and inclusion. We welcome people of different nationalities, backgrounds, experiences, abilities, and perspectives. We want strong, diverse teams built from talented individuals with different backgrounds, identities, and experiences.