Warehouse & Device Configuration Assistant

Global Payments; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading payment solutions company is seeking a Warehouse & Device Configuration Assistant in Greater London. The role involves managing warehouse operations, preparing card terminals for dispatch, and ensuring efficient stock management. Candidates must have a Full Drivers License and forklift certification. The ideal applicant should possess strong technical skills for payment terminals and demonstrate a proactive, organized approach to their work. Join a dedicated team in a dynamic environment and contribute to delivering high standards of customer service.

Qualifications

• Full Drivers License is required.
• Forklift license is mandatory.
• SIA License is necessary.

Responsibilities

• Receiving and unpacking goods.
• Packing and preparing shipments.
• Verifying shipping documents.
• Maintaining the organization of the warehouse.
• Performing technical tasks for EPOS hardware.

Skills

Forklift operation

Health and safety awareness

Technical knowledge for payment terminals

Strong communication skills

Team player

Education

Full Drivers License

Forklift license

SIA License

Job description

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payment solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best‑in‑class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

Purpose

The Warehouse & Device Configuration Assistant at Global Payments Stadia and Events will play a crucial role in supporting the Warehouse Operations Manager and Warehouse and Device Configuration Manager in managing our warehouse operations and helping to deploy card terminals, to ensure efficiency, accuracy, and high standards of customer service.

Duties And Responsibilities

• Receiving, unpacking, arranging, and storing goods.
• Gathering, packing, preparing, and loading goods for dispatch.
• Checking stock for damage and wear.
• Reporting faults and discrepancies.
• Marking and labeling stock.
• Processing inbound and outbound shipments.
• Verifying shipping documents.
• Ensuring products are stored correctly and in good condition.
• Managing and organising stock.
• Packing orders (excluding heavy lifting).
• Updating spreadsheets for incoming MTC equipment.
• Picking and packing outgoing orders and MTC equipment.
• Regular driving of Forklift.
• Assisting with stock takes and audit preparation.
• Keeping all stock items organised in designated locations.
• Preparation of Card Terminal orders accurately and efficiently, familiar with all procedures for card terminals (Lanes, Moves or Pax) including Software Loading, TMS and thorough Testing.
• Preparing card payment terminals for dispatch, including testing, cleaning, secure boxing and configuration of settings and setup.
• Cleaning and testing card payment terminals between events/deployments as they return to the warehouse.
• Workshop based work – configuration of EPOS hardware including servicing of loan units: POS, printers and other equipment (replacing broken parts, refurbishing, testing etc.).
• Installing and configuring payment terminals, including setting up and testing, connecting devices to networks, and troubleshooting basic technical issues.
• Performing simple technical tasks around EPOS and card terminal hardware, including removing or fitting parts.
• Providing onsite technical support during events, monitoring performance, diagnosing and fixing issues as they arise, and providing timely response service to issues and queries.
• Physical deliveries and collections at customer locations as required.
• Ensuring the main warehouse and Windsor facility is well organised, clean, and tidy at all times.
• Inspecting the warehouse for hazards and following health and safety procedures daily.
• Providing occasional assistance in the field to support wider business operations.
• Undertaking other relevant tasks as directed by the Warehouse and Device Configuration Manager or the site Project Manager, or when reasonably requested by other team members.
• Performing general warehouse duties such as tidying, sweeping and other tasks assigned by the Warehouse Operations Manager or the Warehouse and Device Configuration Manager.

Competencies

• Skilled forklift operator.
• Aware and understanding of health and safety in a busy warehouse.
• Confident driver of various vehicles – small vans to Luton vans.
• Technical knowledge to handle card payment terminals and point of sale hardware.
• Dedicated and hard‑working with willingness to get hands dirty.
• Ability to work and react to a changing environment and respond pragmatically to problems as they arise.
• IT or computer skills or experience preferred.
• Strong communication skills and professional approach; self‑motivated, organized, punctual, and responsive.
• Excellent interpersonal, active listening and communication skills.
• Knowledge of EPOS and payment devices, configuration and support.
• Excellent planning and organisational skills; able to establish efficient and appropriate plans for multiple priorities, deadlines, objectives and workloads.
• Team player with a ‘can do’ attitude.
• Ensuring all company standards and policies are implemented and maintained.
• Be self‑motivated and possess excellent time management.
• High accuracy and excellent attention to detail.
• Ability to work to deadlines and a daily work schedule.
• Ability to adapt proactively, quickly and effectively to unexpected changes while ensuring objectives are met.

Qualifications

• Full Drivers License.
• Forklift license.
• SIA License.

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact [e-mail].