Warehouse/Customer Service Admin - PM Shift

Thorn Baker Recruitment Ltd; Coalville; On-site; GBP 26,000 - 28,000; Full time

Job summary

A logistics recruitment agency is seeking experienced Warehouse/Customer Admin personnel for a long-term assignment in Coalville. Responsibilities include providing support to the Warehouse and Customer Service teams, handling data entry, stock control, and client communication. A strong attitude and flexibility in tasks are essential. The hourly rate is £12.71, with shifts from 2pm to 10pm, Monday to Friday.

Qualifications

• Experience in a warehouse environment is preferred.
• Able to respond to customer inquiries in a timely manner.
• Strong communication skills are essential.

Responsibilities

• Provide administration support to Warehouse and Customer Service teams.
• Perform data entry and stock control tasks.
• Manage client communication via telephone and email.

Skills

Previous admin experience

Good customer service

Good telephone manner

Computer literacy

Flexibility

Tools

Microsoft Office

Job description

The job:

Thorn Baker Industrial Recruitment are looking for experienced Warehouse/Customer Admin people to work for a Logistics company based in Coalville

This is a long term assignment with the potential for permanent position based on your performance

Afternoon Shift - 2pm - 10pm Monday to Friday

It is quite a hands on and varied job - it will be office based but will need to enter the warehouse and perform various duties and responsibilities

You will be providing administration support as part of the team to both the Warehouse and Customer Service Operational teams.

For the warehouse - this can include:

• Data entry
• Stock control
• Printing picking sheets
• Creating reportsLooking at any discrepancies
• Dealing with delivery drivers

For the Customer Service Dept - this can include:

• Dealing with both inbound and outbound client communication - this can be by telephone or by email
• This will be responding to any questions and sending to the relevant person to be answered in a timely manner
• Liaising with other departments

So the work will be varied as because its working as part of the team - its good if people are flexible in their knowledge of all departments

Hourly Rate: £12.71ph

About you:

• Previous admin experience is required - ideally working in a warehouse environment so you will know what to expect
• Able to provide good customer service in dealing with incoming questions or assisting with any issues in a timely manner
• Good telephone manner and communication skills
• Computer literate with knowledge of MicrosoftOffice programs
• Able to work the shifts required and able to work Monday to Friday
• Attitude is important as there is always something to do so looking for someone who will look for things to do when quiet