Warehouse Administrator

Office Angels; Swanley; On-site; GBP 24,000 - 29,000; Full time

Job summary

A well-established employment agency is seeking a Warehouse Administrator for their Swanley office. The position requires strong communication skills, prior experience at a Trade Counter, and ability to manage orders. The successful candidate will support customer service, logistics, and manage enquiries. Benefits include a comprehensive pension scheme, 25 days annual leave, and a supportive work environment fostering professional development.

Benefits

Company pension scheme

25 days annual leave plus bank holidays

Life assurance

Employee Assistance Programme

Bike to Work scheme

Qualifications

• Confident in handling customer calls and emails promptly.
• Experience in face-to-face customer service at a Trade Counter.
• Ability to use computer systems for order management.

Responsibilities

• Act as the first point of contact for customers.
• Support customers efficiently at the Trade Counter.
• Prepare and manage customer orders accurately.
• Assist with logistics and warehouse operations.

Skills

Strong communication skills

Customer service experience

Order management experience

Confident telephone manner

Job description

Overview

Warehouse Administrator - Office Based

Swanley
Monday to Friday | 7:30am - 5:00pm
£28,500 per annum
Office Based

Are you ready to take the next step in your career with a company that has been successfully established for over 80 years, genuinely values its people, and actively encourages professional development? If so, this could be the perfect opportunity for you.

You'll be joining a small, close‑knit office team of four, where everyone works collaboratively to keep operations running smoothly. It's a supportive environment where people are always willing to roll up their sleeves and help one another - and the long‑standing tenure within the team speaks volumes.

About the Role

Your responsibilities will include:

• Customer Calls and Emails: Acting as the first point of contact for customers, responding promptly and professionally to enquiries
• Face‑to‑Face Customer Service: Supporting customers at the Trade Counter, serving them efficiently and recommending suitable parts to engineers
• Order Management: Preparing and sending quotations, while managing customer orders accurately using internal computer systems
• Logistics Support: Assisting with deliveries and warehouse operations, including forklift driving, to ensure timely and efficient distribution of products

What We're Looking For

• Strong communication skills with a confident, professional telephone manner
• Previous experience working behind a Trade Counter
• Comfortable using computer systems to manage orders and customer information
• Customer service or sales experience would be beneficial, but is not essential - full training will be provided

Benefits

• Company pension scheme
• 25 days' annual leave plus bank holidays, increasing by 1 day per year (up to 30 days)
• Life assurance
• Employee Assistance Programme
• Bike to Work scheme

Equal Opportunity Employer: We welcome applications from all qualified individuals, fostering a diverse and inclusive workplace.

Office Angels is an employment agency. We are an equal opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.