Warehouse & Administration Coordinator

Superdry careers; Swindon; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

25 days annual leave + bank holidays

Company Pension scheme

Life Assurance policy

50% staff discount in store and online

Onsite parking

Volunteer time off

Flexible working with core hours 10am–

Job summary

Superdry in Swindon is seeking an adaptable individual to cover both warehouse operations and office administration. You will receive, store and dispatch goods, maintain accurate records and support a range of administrative activities in a fast-paced environment.

The role balances practical warehouse tasks with desk-based duties, requiring meticulous attention to detail, strong organisational skills and proactive communication with suppliers and internal teams.

Qualifications

• Experience in a warehouse, logistics, distribution, or supply chain environment.
• Proficient in Word, Excel and Outlook; comfortable with stock control/warehouse systems.
• Detail-oriented with accuracy when handling stock, data and documentation.
• Strong verbal and written communication skills.

Responsibilities

• Receive, inspect, and accurately process incoming deliveries against delivery documentation.
• Pick, pack and dispatch customer and supplier orders in line with procedures and service standards.
• Maintain a safe, clean, and well-organised warehouse, adhering to Health & Safety requirements.
• Label, store, and locate stock to ensure effective inventory management and stock control.
• Safely load and unload vehicles; report damages, shortages, or discrepancies promptly.
• Process and maintain accurate warehouse records, including goods-in, dispatch records and stock movements.
• Update stock systems and spreadsheets accurately and promptly.
• Liaise with suppliers, couriers and internal stakeholders by phone and email to resolve queries and coordinate deliveries.
• Support purchasing and finance processes by assisting with order raising, invoice processing and related documentation.
• Answer incoming calls and emails professionally, providing timely support.
• Provide general administrative support to the wider team as required by the line manager.
• Identify opportunities to improve warehouse and administrative processes.

Skills

Warehouse experience

Microsoft Office

Communication skills

Attention to detail

Organised

Stock control systems

Forklift licence desirable

Tools

Warehouse management system

Job description

The Role

Working across both warehouse operations and office administration, you will play a key role in ensuring the efficient receipt, storage, and dispatch of goods, while maintaining accurate records and supporting a range of administrative activities. This varied role offers a balance of hands-on and desk-based responsibilities, making it ideal for someone who is adaptable, detail-oriented, and enjoys working in a fast-paced environment.

You Will

• Receive, inspect, and accurately process incoming deliveries, ensuring all goods are checked against delivery documentation.
• Pick, pack, and dispatch customer and supplier orders in accordance with company procedures and service standards.
• Maintain a safe, clean, and well-organised warehouse environment, adhering to all Health & Safety requirements.
• Accurately label, store, and locate stock to ensure effective inventory management and stock control.
• Safely load and unload vehicles, reporting any damages, shortages, or discrepancies promptly.
• Process and maintain accurate warehouse records, including goods-in documentation, dispatch records, and stock movements.
• Update stock systems, databases, and spreadsheets accurately and in a timely manner.
• Liaise with suppliers, couriers, and internal stakeholders via telephone and email to resolve queries and coordinate deliveries.
• Support purchasing and finance processes by assisting with order raising, invoice processing, and associated documentation.
• Respond to incoming calls and email enquiries professionally, providing timely and effective support.
• Provide general administrative support to the wider team as required by the line manager.
• Contribute to continuous improvement initiatives by identifying opportunities to enhance warehouse and administrative processes.

You Are

• Experienced within a warehouse, logistics, distribution, or supply chain environment.
• Proficient in Microsoft Office applications, particularly Word, Excel, and Outlook, and confident using stock control or warehouse management systems.
• Highly detail-oriented, with a proven ability to maintain accuracy when handling stock, data, and documentation.
• A confident communicator with strong verbal and written communication skills.
• Well organised, with the ability to prioritise workloads and manage multiple tasks effectively in a fast-paced environment.
• Physically capable of undertaking manual handling activities as part of daily operations.
• Adaptable and flexible, able to balance hands-on warehouse duties with administrative responsibilities.
• A dependable team player who takes ownership of their work and supports colleagues to achieve shared goals.
• Proactive in identifying, escalating, and resolving issues, including stock discrepancies, safety concerns, and administrative queries.
• Experienced in a role combining operational and administrative responsibilities (desirable).
• Qualified to operate a forklift truck, with a valid licence (desirable but not essential).
• Knowledgeable about warehouse Health & Safety regulations and committed to maintaining a safe working environment.

Working for Superdry has never been so rewarding…

• 25 days annual leave, plus bank holidays, we also offer a holiday buying scheme
• An additional day off to celebrate your Birthday
• Family is massively important to us, so we have a broad range of family-friendly working policies in place, including enhanced maternity, paternity, and adoption leave
• Company Pension scheme
• All employees are covered by our Life Assurance policy whilst working at Superdry. We feel it’s important to offer protection for your family and loved ones in such a situation and to support this we offer life assurance cover which pays a lump sum equivalent either twice or four times your annual salary
• A big staff discount – naturally. Because we know that you love to wear Superdry, you’ll benefit from a 50% discount in store and online
• Our Head Office is home to our very own store for staff only where you can treat yourself to heavily discounted sample stock
• A health cash plan is open to all employees.
• Flexible working and core working hours between 10am – 4pm to help you achieve that all-important work-life balance
• Access to onsite parking and as part of our sustainable development goals, we have a selection of electrical car parking points freely available to staff.
• A range of learning and development materials to help you in your career and grow with us
• We like to give back, so we allow our employees time off for volunteering work
• A global employee assistance plan in place that you can access anytime you want - it’s free and confidential
• You’ll also have access to a Cycle To Work Scheme
• A range of local discounts with businesses across Gloucestershire

At Superdry, everyone has a voice and we want to hear it. We create environments where individuality can flourish and is celebrated as part of who we are as a brand. We’re incredibly proud that over 90% of our people feel strongly that they can be themselves at work.

We want to meet people with varied backgrounds because we understand that diversity of thought encourages new ideas to thrive, fuelling creativity and enabling us to do better work. We want to build a team which represents a variety of backgrounds, styles, perspectives, and skills; we hire people based on their merit and potential.

We also welcome conversations about flexible working for all roles at Superdry and will always accommodate it where possible.

Please note that some jobs may be closed earlier than the published closing date if we get a high volume of applications. We therefore advise that you complete your application at your earliest opportunity to avoid disappointment.

Who we are

Superdry have been making world-class product for over 20 years, and we’re proud of it. Our mission is to inspire and engage the contemporary style-obsessed consumer, whilst leaving a positive environmental legacy.

Together with our CEO, we have built a brand that has cut through the global apparel market at record speed, taking market share from brands that have existed for decades.

Our brand direction has never been stronger, evolving American Prep to resonate with a new generation of customers.

We are now on an exciting journey having reset our brand returning to our design-led roots and we are looking for talented people to join us.