Ward Host

Frimley Health NHS Foundation Trust; Slough; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading healthcare provider in Slough is seeking a motivated Ward Host to deliver quality meals and service to patients. This full-time position requires excellent communication skills and a Level 2 Food Hygiene qualification. The ideal candidate is customer-focused and able to work flexibly on a rota basis. Join us to make a difference in patients' hospital stay and contribute to a supportive environment.

Benefits

Access to NHS staff benefits

Ongoing training and development opportunities

Qualifications

• Must demonstrate literacy, numeracy and comprehension skills.
• Comfortable working in a busy hospital environment.
• Ability to pass a basic Maths and English assessment.

Responsibilities

• Support meal delivery and beverage service to patients.
• Ensure patient dietary needs are met.
• Maintain cleanliness of food service areas.

Skills

Good communication skills

Customer focused

Time management

Ability to work as part of a team

Education

Good level of basic education

Level 2 Food Hygiene & Safety qualification

Job description

Job Overview

Join Our Team as a Ward Host – Making Every Meal Matter

Hours

Full-time – 37.5 hours per week (5 out of 7 days, rota basis) including weekends. Timings: between 7:00 am and 7:00 pm.

Location

Wexham Park Hospital

Are you passionate about delivering excellent service and making a real difference in patients' lives each day? We’re looking for enthusiastic, compassionate individuals to join our catering team as a Ward Host. In this vital front‑line role, you’ll help ensure that patients receive nutritious meals in a friendly and caring environment, helping to make their stay as comfortable as possible.

You’ll work closely with patients, nursing staff, and kitchen teams to provide a service that’s not only efficient but warm, welcoming, and respectful.

Please note: This role does not offer visa sponsorship. Applicants must have the right to work in the UK.

Main duties of the job

• Supporting the preparation and delivery of meals and beverages to patients on the ward.
• Offering a kind and attentive service, ensuring patient dietary needs and preferences are met.
• Keeping food service areas clean and compliant with hygiene and safety standards.
• Helping to maintain a cheerful, positive atmosphere on the ward through friendly interaction.
• Ensuring accurate documentation and reporting of food service as needed.
• Working independently and as part of a team to meet daily service demands.

Working for our organisation

Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available. Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.

We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.

Why Work With Us?

• Be part of a friendly, inclusive, and supportive team.
• Play a key role in improving the patient experience.
• Access to NHS staff benefits, including pension and staff discounts.
• Ongoing training and development opportunities.

Apply now and help us deliver care through compassion—one meal at a time.

What We’re Looking For

• A positive, can‑do attitude with a commitment to providing excellent service.
• Friendly and approachable with strong communication skills.
• Comfortable working in a busy hospital environment.
• Flexible with shift patterns – mornings or evenings on a rota basis.
• Essential: Level 2 Food Hygiene & Safety qualification.
• Ability to pass a basic Maths and English assessment as part of the recruitment process.

Person specification

Qualifications

Essential criteria

• Good level of basic education – able to demonstrate literacy, numeracy and comprehension skills.

Desirable criteria

• Food Safety and Health and Safety Level 2 (gained on the job).

Experience

Essential criteria

• Basic catering experience.
• Hygiene COSSH procedures.

Desirable criteria

• Experience in healthcare.
• Infection prevention and control.

Skills

Essential criteria

• Good communication skills – able to read and understand written and verbal communication and instruction.
• Able to deal confidently and professionally with members of the public and staff.
• Customer focused.
• Able to use own initiative to cope in a variety of situations.
• Demonstrate adaptability.
• Self‑motivated and disciplined.
• Good time management skills – able to plan and prioritise time and workload.
• Ability to work as part of a team and independently.
• Ability to respond quickly to problems.
• Takes pride in own work.
• Understanding of confidentiality.Ability to act in ways that support equality and diversity.
• Basic IT skills.

Desirable criteria

• Understanding of relevant Health and Safety, Employment and other legislative requirements.

Apply online now